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DGM/ AGM - Railway Technology

TUV India

Job Title

Deputy General Manager / Associate General Manager - Railway Technology

Location

Chennai / Mumbai / Noida 

Department

Railway Technology

Reporting To

Senior Executive Vice President – Infrastructure, Energy & Railway

Qualification

  • B.E / B.Tech in Mechanical and MBA
  • NDT Level II Certification
  • Welding Certification
  • ISO 9001:2026 Internal Auditor Certification

Experience

A minimum of 15 years of total experience, including at least 10 years in the inspection field as a Supplier Quality Head or Operations Head in the Railway/ Automotive / Aerospace / Third-Party Inspection (TPI) industry, with at least 3 years in a leadership role.

Job Responsibility

  • Manage operations across the PAN India region for inspection management, quality, and safety for major clients and projects.
  • Manage operations and achieve client satisfaction and business objectives in line with TUV India’s strategy.
  • Act as the nodal person responsible for dealing with the client / stakeholders of the project.
  • Accountable for ensuring integrity, ethics and professionalism in work.
  • Ensure appropriate action is taken in cases of observed or reported non-compliance, submit action-taken reports to the client, and ensure all such incidents are documented in the monthly reports.
  • Ensure effective and efficient operational processes, including quality-compliant, timely, and cost-effective service delivery, with consistent and balanced utilization of resources.
  • Ensure compliance with all TUV India systems and procedures and adherence to accreditation guidelines.
  • Implement company processes, particularly those relating to orders, in accordance with the Quality Management Manual and group regulations.
  • Ensure the achievement of planned targets within the assigned area of responsibility.
  • Monitor the achievement of planned targets and initiate corrective measures in case of deviations from the plan.
  • Develop, implement and maintain a system of checks and balances.
  • Conduct super checks and surprise checks from time to time.
  • Ensure the proper implementation and monitoring of occupational safety, health, and environmental requirements during work activities.
  • Drive overall process improvements from time to time, as required by the organization.
  • Ensure adequate cash flow for the respective business segment and keep outstanding receivables below 45 days.
  • Conduct monthly outstanding receivables reviews and ensure the collection of outstanding payments for the respective product line.
  • Contribute to the development of new services and prepare proposals for new service offerings.
  • Handle more than 100 Inspection Engineers across India.
  • Lead, coordinate and supervise the work and be responsible for the governance of the assigned team of inspectors.
  • Plan projects, including costs, investments, personnel, and necessary initial and further training measures.
  • Communicate targets and develop and implement measures to achieve them.
  • Allocate inspectors, provide technical guidance, and resolve operational and technical issues.
  • In coordination with HR and in consultation with the respective Cluster Head, identify and recruit resources, experts, and associates as per the requirements of the respective business segment, subject to review and approval by the Managing Director.
  • Ensure team building, competence development, employee motivation, and enhancement of assigned employees, with necessary support from HR.
  • Plan and monitor the necessary initial and further training of employees.
  • Provide effective leadership and management of employees in accordance with the code of ethics and values of TNG, ensuring a productive working environment.
  • Conduct appraisals and recommend promotions for assigned employees of the Profit Centre, submitting them to the Cluster Head for approval within the timelines specified by the Head Office.
  • Recommend disciplinary action, if required, against the assigned employees and submit recommendations to the Cluster Head for further decision.
  • Act as technical expert and verify that the inspections conducted meet the standards.
  • Ensure effective and efficient operational processes, including quality-compliant, timely, and cost-effective service delivery, with consistent and balanced utilization of resources.
  • Responsible for the P&L of the respective projects.
  • Ensure proper MIS reporting for assigned projects.
  • Regularly report to the Cluster Head on significant business matters, quality issues, customer relations, and deviations from agreed targets and specifications, where necessary.
  • Ensure effective communication of relevant information to the reporting manager and team members.
  • Ensure appropriate action is taken in cases of observed or reported non-compliance, submit action-taken reports to the client, and ensure to document all such incidents in the monthly reports.

Attributes

  • Excellent in team management and different stakeholder coordination including Government officials & Suppliers.
  • Strong expertise in Quality Management.
  • Excellent verbal and written communication skills with the ability to present project status, risks, issues, and recommendations to senior management and clients.
  • Team building, competence building and enhancement and motivation of the employees assigned to them with necessary support from HR.
  • Dynamic personality
  • Result oriented
  • Team leader & capable of handling a team of Inspection Engineers
  • High Drive, Marketing/ Sales Acumen
  • Target Oriented
  • Extravert