TÜV NORD is a well-established and reliable partner for inspection and certification services throughout the world. With more than 1,200 experienced experts, our pool of auditors guarantees the highest level of competence in the certification of management systems, products and personnel.
The aim of this course is to provide students with the knowledge and skills required to perform first, second and third-party audits of quality management systems against ISO 9001, in accordance with ISO 19011 and ISO/IEC 17021, as applicable. In detail, the training course will provide students with the basis to become a competent Lead Auditor, including via the following:
- purpose of a quality management system (QMS)
- explain the role of an auditor in the planning, conducting, reporting and follow-up of audits as per ISO 9001, ISO 19011 and ISO/IEC 17021
- benefits of a quality management system
- benefits of a third-party accredited certification
- concepts and terminology defined in the standard
- requirements for QMS documentation and differences between documents, documented procedures and records
- writing nonconformity reports
- explain the purpose of and differences between firstparty, second-party and third-party certification audit of management systems
Successful completion of the course (including examination) will result in the issue of a certificate which may be used to support an application to become registered as an IRCA auditor. Being certified as an IRCA auditor is a clear statement that you are a recognized, qualified and capable auditing professional.
The students are expected to know the Plan, Do, Check, Act (PDCA) cycle, the core elements of a management system and the interrelationship between top management responsibility, policy, objectives, planning, implementation, measurement, review and continuous improvement. They should be aware of the fundamental concepts and the seven quality management principles and the relationship between quality management and customer satisfaction. Basic knowledge of the requirements of ISO 9001 and the terms and definitions may be gained by completing a foundation course in advance.
Group of participants:
All those who require detailed knowledge of QMS auditing processes are welcome. Management system consultants, management involved in ISO 9001 implementation and maintenance, personnel working with regulatory authorities, personnel carrying out 1st, 2nd and 3rd party audits and all those who require a detailed knowledge of the QMS audit process. The number of participants is limited to max. 20 people.
five days with concluding examination
- business hotels, training centers or customers’ premises if required
- next course: 03. - 07. April 2017
professional lecturers from TÜV NORD or appointed partner organization
Conditions of participation and payment
Registration must be in writing (e.g. also by fax and email) before the start of the seminar. Applications are recorded in an address file, processed in the order in which they are received, and then confirmed if accepted. Registration is binding for the participant.
It is only possible for the participant to cancel the registration cost-free up to three weeks before the start of the seminar. Cancellation must be in writing. If cancellation is received later or the participant fails to attend or breaks off the seminar prior to completion, we will charge the full amount for the seminar. The relevant date is the date when the cancellation is received at our office. It is possible to name a substitute at any time. Payment of the seminar fee confers entitlement to receive the seminar documents.
The participation fees are net prices. If not stated to the contrary, the current statutory rate of VAT must be added. The participation fee falls due upon receipt of invoice, without any deduction. Please only transfer the stated invoice amount following receipt of invoice, stating the invoice number.
TÜV NORD retains the right to cancel a seminar based on an insufficient number of participants or if reasons for cancellation exist for which TÜV NORD is not responsible (e.g. illness of the trainer, Act of God). The participants are informed immediately in such cases. Any seminar fees that have already been paid are reimbursed; further claims are expressly excluded!
If one or more of the above provisions should be or become invalid, the validity of the remaining conditions shall not be affected. Provision(s) which approach as closely as possible the business or economic objective of the contract and which take due account of the interests of both parties shall replace the ineffective provision(s).
The data required for registration is only transferred to third parties after the current valid data protection regulations have been taken into consideration.