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ISO 9001 | Quality Management

Increase efficiency, reduce errors, and gain market confidence with ISO 9001 certification issued by TÜV USA.

ISO 9001 is the most widely recognized international standard for quality management systems (QMS). It establishes requirements that help organizations ensure process standardization, continuous improvement, and greater customer satisfaction.

Quality management to ensure your success

An effective quality management system is essential in order to bundle the complex requirements of your company and lead it to success. It is important to react flexibly and quickly to changes and requests from customers and markets.

More than one million companies of all sizes and from a wide range of industries worldwide therefore rely on ISO 9001 certification for the quality assurance of their organisation. And for good reason: by applying the standard, they optimise their processes and at the same time ensure the satisfaction of their customers - and their competitive success.

You too can create the basis for efficient quality management with ISO 9001 certification. TUV USA is at your side as a certification partner with great expertise.

A quality management system in accordance with ISO 9001 is the ideal basis for companies of all sizes, both nationally and internationally, to demonstrate their expertise and performance. A key advantage is that the standard can be implemented across all sectors - both for production companies and service providers.

Quality Planning, Auditing, and Corrective Action

When developing new products, you need to plan the stages of development, with appropriate testing at each stage. You need to test and document whether the product meets design requirements, regulatory requirements and user needs.

You need to regularly review performance through internal audits and meetings. Determine whether the quality system is working and what improvements can be made. Deal with past problems and potential problems. Keep records of these activities and the resulting decisions, and monitor their effectiveness (note: you need a documented procedure for internal audits).

You need documented procedures for dealing with actual and potential nonconformances (problems involving suppliers or customers, or internal problems). Make sure no one uses bad product, determine what to do with bad product, deal with the root cause of the problem seeking and keep records to use as a tool to improve the system.

The Strategic Value of Quality Management Systems in Business Competitiveness

It is widely acknowledged that proper quality management improves business, often having a positive effect on investment, market share, sales growth, sales margins, competitive advantage, and avoidance of litigation. The quality principles in ISO 9001:2015 are also sound, according to Wade and Barnes, who say that "ISO 9000 guidelines provide a comprehensive model for quality management systems that can make any company competitive implementing ISO often gives the following advantages

Benefits of ISO 9001

Advantages: Why you benefit from ISO 9001 certification

  • Sustainable quality assurance - and thus improved product and service quality
  • Identification of potential for improvement and savings
  • Greater customer and employee satisfaction - for example through the fulfilment of specific customer requirements
  • Process improvement - and thus improved economic efficiency
  • Compatibility with other management systems
  • Risk minimisation
  • Image enhancement
  • Global comparability
  • Increased competitiveness
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