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Senior Manager - Operations (Renewable Energy)

TUV India

Job Title

Senior Manager – Operations

Location

Ahmedabad

Department

Renewable Energy

Reporting To

General Manager – Renewable Energy

Qualification

B.E./ B. Tech. (Mechanical / Electrical & Electronics Engineering)

Experience

15 years of relevant experience in technical and operational accountability within the Renewable Business

Job Responsibility

  • Implement technical requirement for renewable services (both initial and ongoing projects).
  • Interact with customers and site teams to improve the overall performance of the quality services.
  • Maintain and improve quality system in the organization.
  • Monitor and maintain the ISO 9001, ISO 17020 accreditation requirements.
  • Conduct induction training for newly joined engineers and provide continuous training to site engineers to upgrade technical skills.
  • Independently draw a plan and execute with monitoring the quality of services and deliverable to the customers.
  • Review daily reports received from engineers, provide feedback to the engineers and train the team.
  • If any non-conformities during site audit and reports, take necessary corrective and preventive actions.
  • Oversee Qualification, Methodology, Supervision and mapping the competency
  • Conduct technical interviews for new candidates and shortlist potential candidates for deployment.
  • Understand client requirements during tendering & implementation stages, and highlight deviations, if any.
  • Responsible for implementation of HSE standards applicable to each customer and TUV India.
  • Ensure timely submission of supporting documents to achieve monthly invoicing targets.
  • Ensure revenue booking in line with orders awarded and executed without deviation.
  • Attend client meetings regularly - prepare & circulate minutes to the management.
  • Provide inputs required for tendering & design review.
  • Ensure optimum manpower utilization and productivity.
  • Drive employee engagement, motivation & retention.
  • Ensure timely deployment of qualified resources as per client requirements.
  • Conduct workshops to share industry best practices with the team.
  • Frequent site visits to monitor contracts and resolution of technical issues as well as conflict management.
  • Submit daily, weekly & monthly reports to the management on the progress of various contracts.
  • Conduct employee performance reviews and appraisals in line with business requirements.
  • Document lessons learned and implement corrective and preventive actions.
  • Provide appropriate inputs to the Business Development team regarding the client requirements.
  • Create a positive work culture to improve performance and attract the right talent.
  • Conduct review meetings for each contract and initiate necessary actions to improve performance and productivity.
  • Document customer complaints and feedback and create action plans to meet customer expectations.

Attributes

  • A go-getter with a focus on implementing quality services.
  • Able to identify risks to the organization and recommend Mitigation/ Elimination measures.
  • Good communicator.
  • Ability to comprehend technical queries, and problems related to Indian & International standards and interpreting the requirements.
  • Should have good leadership abilities and skills.