Operations Manager – Product Testing Laboratory (Electronics & Electrical)
Operations Manager – Product Testing Laboratory (Electronics & Electrical)
Product Testing Laboratory, Bengaluru (Electronics & Electrical)
Laboratory Operations
Laboratory Head / General Manager
B.E. / B.Tech – Electrical, Electronics or related field/ Master's degree is an advantage
10 to 12 years
Laboratory Operations Management
Plan, coordinate, and oversee all testing and calibration activities within the laboratory.
Ensure timely completion of test assignments and adherence to project schedules.
Conduct weekly review meeting with all stakeholders for operation planning and execution prioritization.
Manage workflow allocation across testing teams and equipment to maximize throughput.
Monitor and optimize laboratory utilization, turnaround time, and resource efficiency.
Maintain a safe, clean, and organized working environment in compliance with applicable safety standards.
Quality Assurance & Compliance
Implement and maintain Quality Management Systems (QMS) in accordance with ISO/IEC 17025 and other relevant standards.
Ensure all testing procedures, equipment, and documentation comply with regulatory and accreditation requirements.
Lead internal audits and coordinate with external accreditation bodies (BIS, NABL, etc.).
Review and approve test reports, calibration certificates, and technical documentation.
Investigate non-conformances, customer complaints, and technical deviations; implement corrective and preventive actions (CAPA).
Team Leadership & Human Resource Management
Lead, mentor, and develop a team of test engineers, technicians, and laboratory support staff.
Establish performance targets and conduct regular performance reviews.
Identify training needs and facilitate skill development programs for laboratory personnel.
Foster a culture of accountability, continuous improvement, and professional excellence.
Manage staffing plans to ensure adequate coverage for all laboratory operations.
Equipment & Infrastructure Management
Oversee the maintenance, calibration, and qualification of all laboratory instruments and test equipment.
Manage preventive maintenance schedules and minimize equipment downtime.
Evaluate and recommend procurement of new equipment to enhance laboratory capabilities.
Maintain accurate inventory of instruments, spare parts, and consumables.
Business Development & Client Management
Interface with clients to understand testing requirements and provide technical solutions.
Prepare quotations, proposals, and service agreements for laboratory services.
Build and maintain long-term relationships with key clients, OEMs, and regulatory bodies.
Identify new business opportunities and contribute to the expansion of laboratory service offerings.
Financial & Budget Management
Develop and manage the laboratory operations budget, including personnel, equipment, and consumables.
Monitor operational costs and identify areas for cost optimization without compromising quality.
Prepare monthly and quarterly operational reports for senior management review.
Regulatory & Standards Liaison
Stay updated with evolving national and international testing standards (IEC, IS, ANSI, EN, IEEE, etc.).
Liaise with regulatory authorities (BIS, NABL, etc.) for licensing and compliance matters.
Ensure laboratory practices are aligned with updates to applicable product standards and testing methodologies.
Hands-on experience in testing electrical/electronic products such as consumer appliances, power equipment, luminaires, cables, switchgear, or industrial electronics.
Proven knowledge of ISO/IEC 17025 laboratory management standards and accreditation processes.
Proficiency in electrical safety testing (high voltage, insulation resistance, earth continuity, leakage current).
Knowledge of EMC/EMI testing procedures and applicable standards.
Understanding of environmental simulation testing (temperature, humidity, vibration, IP ratings).
Competence in use of laboratory instruments: oscilloscopes, power analyzers, spectrum analyzers, LCR meters, etc.
Ability to read and interpret complex technical drawings, circuit diagrams, and product specifications.
Proficiency in laboratory management software and MS Office applications.