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Job Title
Manager - Operations
Location
Ahmedabad
Reporting To
Deputy General Manager - Renewables
Qualification
BE/ B. Tech ( Civil / EEE / Mechanical)
Experience
B.E.(Civil / EEE / Mechanical) with minimum 10 years or Diploma (Civil / EEE / Mechanical) with 15 years of relevant experience in technical and operational accountability for the Renewable Business.
Job Profile
- Implement technical requirement for renewable services (ongoing & upcoming projects)
- Conducting Technical interviews for new candidates and shortlist potential candidates for deployment
- Understanding client requirements during the tendering & Implementation stage and highlight deviations, if any
- Ensure to implement industry best practices in Project Management & Contract Management
- Responsible for implementation of HSE standards applicable to each customer and TUV India
- Timely submission of supporting documents to ensure monthly invoicing targets.
- Ensure revenue booking in line with orders awarded and executed without deviation.
- To Attend Client meetings regularly - prepare & circulate minutes to the management.
- To provide inputs required for Tendering & Design review
- To ensure optimum manpower utilization and productivity
- Employee engagement, motivation & retention
- Timely deployment of qualified resources as per client requirements
- Conduct workshops to share industry’s best practices to the team.
- Frequent Site visits to monitoring of contracts and resolution of technical issues as well as conflict management
- Submit daily, weekly & monthly reports to the management on the progress of various contracts
- Conducting employee performance review and appraisal in line with business requirements
- Document lessons learnt and implement corrective and preventive actions.
- Provide appropriate inputs to BD team on the client requirements
- Create a positive work culture to improve performance and attract right talent,
- Conduct review meetings for each contract and initiate necessary actions to improve performance and productivity
- Document customer complaints and feedback and create action plans to meet customer expectations
- Planning of resources required and assist the Head of Renewable in overall resource planning
- Complaint Management: monitoring quality of TUV India Services, reporting any client’s dissatisfaction / complaint and assisting in mitigating the same
- Assist Head of Renewable for growth of Renewable Business.
Attributes
- Go-getter when implementing Quality/PMC/OE services
- Identify risks to the organization and recommend Mitigation/Elimination.
- Good communicator
- Ability to comprehend technical queries, problem related to Indian & International standards and interpreting the requirements
- Should have good leadership abilities and skills