Manager - Operations

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Job Title

 

Manager - Operations

Location

Ahmedabad

Reporting To

Deputy General Manager - Renewables

Qualification

BE/ B. Tech ( Civil / EEE / Mechanical)

Experience

B.E.(Civil / EEE / Mechanical) with minimum 10 years or Diploma (Civil / EEE / Mechanical)  with 15 years of relevant experience in technical and operational accountability for the Renewable Business.

Job Profile

  • Implement technical requirement for renewable services (ongoing & upcoming projects)
  • Conducting Technical interviews for new candidates and shortlist potential candidates for deployment
  • Understanding client requirements during the tendering & Implementation stage and highlight deviations, if any
  • Ensure to implement industry best practices in Project Management & Contract Management
  • Responsible for implementation of HSE standards applicable to each customer and TUV India 
  • Timely submission of supporting documents to ensure monthly invoicing targets.
  • Ensure revenue booking in line with orders awarded and executed without deviation.
  • To Attend Client meetings regularly - prepare & circulate minutes to the management.
  • To provide inputs required for Tendering & Design review
  • To ensure optimum manpower utilization and productivity
  • Employee engagement, motivation & retention
  • Timely deployment of qualified resources as per client requirements
  • Conduct workshops to share industry’s best practices to the team.
  • Frequent Site visits to monitoring of contracts and resolution of technical issues as well as conflict management
  • Submit daily, weekly & monthly reports to the management on the progress of various contracts
  • Conducting employee performance review and appraisal in line with business requirements
  • Document lessons learnt and implement corrective and preventive actions.
  • Provide appropriate inputs to BD team on the client requirements
  • Create a positive work culture to improve performance and attract right talent,
  • Conduct review meetings for each contract and initiate necessary actions to improve performance and productivity
  • Document customer complaints and feedback and create action plans to meet customer expectations
  • Planning of resources required and assist the Head of Renewable in overall resource planning
  • Complaint Management: monitoring quality of TUV India Services, reporting any client’s dissatisfaction / complaint and assisting in mitigating the same
  • Assist Head of Renewable for growth of Renewable Business.

Attributes

  • Go-getter when implementing Quality/PMC/OE services
  • Identify risks to the organization and recommend Mitigation/Elimination.
  • Good communicator
  • Ability to comprehend technical queries, problem related to Indian & International standards and interpreting the requirements
  • Should have good leadership abilities and skills