Corporate Manager - QA

Corporate Manager  - QA

Mumbai

Managing Director

More than 15 years of experience out of which minimum 4 years of experience in Testing, Inspection & Certification (TIC) Industry

Bachelor of Engineering / Technology 

Business Perspective

• Implement and monitor application of SLAs for the key projects & scheme-specific KPIs, where applicable.
• Conduct vendor assessment on behalf of TUV India in line with the applicable with Group guidelines. 
• Perform a holistic risk analysis for the new services / accreditations, including participating in the design & review of the new services.
• Re-engineer, in liaison with BUs, the accreditation strategy per scheme to harmonize and optimise the accreditation portfolio (cost effective and efficient approach)

Systems Perspective

• Lead, Implement & monitor the implementation of Group Regulations on all India basis. 
• Lead, Implement & monitor the implementation of accreditation standards related to ISO 17020, ISO 17025, ISO 17021-1 and associated scheme-specific rules (e.g. IATF Rules, IAF MDs, etc), as applicable.
• Lead, Implement & monitor the implementation of ISO 9001, ISO 14001, ISO 45001 & ISO 27001 systems on all India basis. 
• Plan and conduct/facilitate Internal audits for above schemes. 
• Report the performance of the Integrated Management Systems in accordance with the above mentioned standards to the management for review. 
• Maintain records of the Management Review Meetings.
• Prepare and represent  during Corporate Audit by the Group 
• Initiate modification/improvements in the SOPs based on the Internal Audit findings, Corporate Audits or other such triggers. 
• Consolidate the escalation process to timely address Incidents and NCRs
• Liaise with certification bodies for all the matters related to the Integrated Management Systems implemented by TUV India. 
• Implement a robust reporting on customer/stakeholder complaints
• Identify training needs & topics through the inputs from the annual appraisal process, customer feedback, customer complaints, lessons learnt, and monitoring activities.
• Develop interactive methods for imparting training & assessment of effectiveness.
• Monitor compliance to quality, environmental & safety requirements within the organization & at work sites.
• Monitor compliance to the applicable legal requirements related to environment, health & safety and information security.
   

• Conversant with working of TIC industry
• Subject Knowledge of ISO 17020 / ISO 17021-1 / ISO 17025
• Good Management & Communication skills
• Team Player
• Working knowledge of MS Office (mainly Excel, Powerpoint)