Importance of Quality Management System/ISO Certification

Importance of Quality Management System/ISO Certification:

Due to industrialization and globalization, quality of services and product has now become an integral part of business processes world- wide.

Evolution of quality management has come long way in the world. It’s started with defense sector followed by steam boilers, marin & automotive sector. For these sectors different countries were following their own sectorial standard & national standards for compliance to the quality.

International Organization for Standardization was working for harmonization of quality assurance standard & finally they published it first time in 1987. The ISO 9000 series of standards is the main set of international standard applying to the management of quality systems. It includes ISO 9001, the key internationally agreed standard for a Quality Management System (QMS). Business can be certified against this standard when they meet its requirements.

In order to maintain the quality of services and products, organizations are adapting to newer and better methods.One such example is of the International organization for standardization (ISO), it has developed a quality management system which is defined as a formalized method that documents processes, procedures, and responsibilities which will eventually help in formulating quality policies and in achieving objectives.

A QMS helps to coordinate and direct an organization's activities to meet customer and regulatory requirements and improve its effectiveness and efficiency on a continuous basis. Implemented and maintained quality management systems have the power to affect all aspects of organisation’s performance.

Implementing and maintaining a QMS will bring the following major benefits:

  • Meeting the organization’s requirements, this ensures that your company complies with industry regulations and provisions of services and products in the most cost-effective way.
  • Meeting customer’s needs, which will help to build trust in your company, in turn engaging even more customers, sales, and profits.
  • Other advantages include preventing errors, reducing costs, helping to communicate and willingness to produce consistent results, improving your company’s offerings, and ensuring all processes are completely controlled and defined. 

Achieving ISO 9001 certification could lead to new business. Not only can it help distinguish you from competitors, but many large businesses and public sector organizations require suppliers to be ISO 9001 certified. It’s globally recognized achievement, so may lead to a higher profile and increased business overseas.

At TUV India we help the organizations to improve the quality management system by providing trainings on awareness, internal auditor and lead auditor. As one the renowned certification body, we carry assessment of the organization and issues certificates as per ISO 9001:2015.


About The Author

Himanshu KulkarniSenior Manager - Business Development - Certification
TUV India Pvt Ltd