Shape field (scope)

The TÜV HELLAS Waiter scheme refers to a qualified professional, who, knowing the restaurant art and the rules of gastronomy-winemaking, serves food and drinks to customers who frequent catering and leisure establishments (hotels, restaurants, caterers, cafeterias, refreshment bars, clubs, organizations, cafeterias, etc.), applying the rules of serving with decency and courtesy.

Cognitive framework (syllabus)

• Operation and maintenance of equipment,
• how to store and arrange catering equipment
• Organisation of the catering area according to the event
• Linen management
• How to welcome, inform and deal with customers
• Customer service (taking orders, serving, etc.)
• Payment methods
• How the catering area is collected
• Personal hygiene measures.

Examination methodology

Theoretical and practical examination

Certification requirements

At least Compulsory education and technical training