Shape field (scope)

The scheme Specialist Organization and Operation of Small & TÜV HELLAS refers to a qualified professional who provides services in the administrative area of a small and/or tourism business and uses modern tools and practices in order to coordinate, systematise and organise the administrative functions of this business.

 

Cognitive framework (syllabus)

• Administration and management, marketing
• Sales of tourism businesses
• Reception - Reservations, F&B
• Catering and maintenance,
• Supplies and specifications
• Inventory management and warehouse operation

 

Testing methodology

Theoretical examination

Certification requirements

Minimum Compulsory education and technical training