Shape field (scope)

The TÜV HELLAS Caterer scheme involves a qualified professional who takes care of the cleaning and tidying of the rooms of a hotel business, as well as equipping them with all the necessary materials, offering customers a comfortable stay in a clean, hygienic, comfortable and quiet environment.

 

Cognitive framework (syllabus)

• Preparation procedure for entering the room
• Procedure for cleaning the interior and exterior of the room and his/her working area
• Procedure for tidying the room and client's personal belongings
• Dealing with damage/damage to rooms and lost/found items
• Control of daily traffic in his/her area of responsibility and procedures for updating.

 

Examination methodology

Theoretical and practical examination

Certification requirements

Minimum Compulsory education and technical training