Shape field (scope)

The TÜV HELLAS Management Executives scheme refers to the professionals with responsibilities and responsibilities for implementing the services-functions of an organisation's Management, whether they work in the office or remotely. Administration functions are the fixed functions of the organisation including internal communication, external communication, public relations, promotion of the organisation and support for the operation of management systems, management of resources such as infrastructure, facilities, equipment, technology, handling of correspondence for the execution of the above activities, archiving of documents and/or electronic records.

Sub-subjects / Specialisations

1. Administrative Secretary (Personal Assistant)
2. Administrative Assistant
3. Remote worker

Cognitive framework (syllabus)

• File management, space planning, ergonomics, protocol
• Marketing principles
• Principles of accounting, statistics and mathematics
• Principles of law
• Principles of operation and fault detection,
• Management and modes of correspondence,
• Telephone contact and call management
• Knowledge of prioritisation
• Project and event management, Procurement
• Ways of booking tickets
• Teleworking tools
• Basic principles of data protection and security of electronic data management
• Health and Safety in teleworking

Examination methodology

Theoretical examination

Certification requirements

Minimum Compulsory training