Ensure your future as a professional
Persons certification is a modern and internationally recognized process by which employees can prove their competence through fair, valid and reliable examinations.
Nowadays where the work environment is fully competitive with rapid industry development and specialization, all workers - practitioners have to demonstrate their excellence – expertise and their professionalism. The way to achieve this is to become one of TÜV HELLAS (TÜV NORD) certified Professionals.
TÜV HELLAS (TÜV NORD) is a pioneer Certification Body that offers professionals certification (certification of persons) in a wide scope of disciplines such as technology, commerce, administration, tourism, computer science and other.
The procedures which are applied by TÜV HELLAS (TÜV NORD) are standardized and adhere to the international standard for Persons Certification Bodies ELOT EN ISO / IEC 17024, for which TÜV HELLAS (TÜV NORD) is accredited by the National Accreditation Body – ESYD. The relevant schemes included in the schedule of accreditation can be found in the website of ESYD.
Information and Communications Technologies
Data Protection Officer (DPO)
Scope
The DPO TÜV HELLAS (TÜV NORD) scheme refers to these professionals who are responsible for what is prescribed in the Section 4* of the GDPR.
Syllabus
General Provisions, Data processing principles, Rights of data subject, Controller and processor, Transfers of personal data to third countries/international organisations, Independent supervisory authorities, Cooperation and consistency, Remedies, liability and penalties, Specific processing situations, Practical Implementation, Data Protection Officer (DPO), Risk, Governance, Compliance and Standards, Case Studies.
Examinations
Multiple choice exams
Information and Communications Technologies (ICT)
Scope
The IT and Communications Technology TÜV HELLAS scheme refers to employees working in the field of computer and communication via PC. In particular, such a worker usually works in: - Telecom - Computerised centers - Public services - Enterprises manufacturing network equipment and computer systems, websites, databases, and applications software. - Companies that sell products and IT services and Telecommunications - Consulting offices that design and / or maintain networks and information systems - Companies that meet their operational needs. - Educational Organizations and Foundations - Tourist facilities.
Sub-schemes
- Computer & networks specialist
- Software application specialist
- Webpage & applications specialist
- Data bases specialist
- Information Systems Security Specialist
Syllabus
IT Principals and Network Plans - Specifications - Connection, Technology - Standards - Connection, H / PC and Network Security, Assembly / Disassembly Key IT Issues, Copyright-Licensing, Programming Environments, Implementation of applications in programming environments, Algorithmic Language, Installing Applications, Data protection, Html, CSS, JavaScript, CMS, Digital Marketing, General knowledge of databases, Analysis and Planning database with SQL, Data management with SQL, Issues of security of information systems, Basic networking, Security policy, Security applications, Systems, Data, Authentication and Encryption, Data Protection.
Examinations
Multiple choice exams and practical exams. Depending on the level of specialization.
Metalworking
Plate Fitter Technician
Scope
The Plate Fitter technician scheme of TÜV HELLAS refers to the qualified technician who is capable of acting independently, responsibly and in accordance with the requirements of engineer/manufacturer in cutting out, forming and assemblying sheet metal products and simple steel structures.
Syllabus
Technology of materials, Machining technology, Quality control & assurance, Mechanical Design, Health & Safety.
Examinations
Multiple choice exams and practical exams. Depending on the level of specialization.
Welding and Metal Cutting Technician
Scope
The Welding and metal Cutting technician scheme of TÜV HELLAS refers to the qualified technician who is capable of acting independently and under given specifications (WPS) by the welding engineer/manufacturer, for formulating, shaping and assembly the steel-metal parts.
Sub-schemes
- Shielded metal arc welding and metal cutting technician (SMAW/MMA)
- Semi-automatic welding and metal cutting technician (MIG–MAG)
- Manual arc welding and metal cutting technician GΤAW (TIG)
Syllabus
Technology of materials, welding equipment, Mechanical characteristics of materials, machining welding cutting technology, Mechanical Design, Health & Safety.
Examinations
Multiple choice exams & Practical exams
Pipe Fitter Technician
Scope
The Pipe Fitter Technician scheme of TÜV HELLAS refers to the qualified technician who is capable of acting independently, responsibly and in accordance with the requirements of engineer/manufacturer cutting out, forming, installing, assemblying and repairing of pipes and pipe networks.
Syllabus
Technology of materials, Pipe fitter's special equipment, Mechanical properties of materials, Machining welding cutting technology, Mechanical Design, Health & Safety
Examinations
Multiple choice exams and practical exams. Depending on the level of specialization.
Metal Cleaning Technician (Sandblasting – Hydroblasting Technician)
Scope
The Metal Cleaning Technician (Sandblasting – Hydroblasting Technician) scheme of TÜV HELLAS refers to the qualified technician who is capable of mechanically cleaning and preparing the surfaces of metal (substrates) for the application of paint or other thermochemical treatment using abrasives (sand blasting, blasting, water blasting) for removing oxidation, scaling, old paint or specific types of paints and coatings.
Syllabus
Metallurgy (smithing), Mechanical plan and Equipment, Technical terminology, Methodology implementation, Quality control Data & Quality Assurance, Health & Safety, Environmental protection issues
Examinations
Multiple choice exams and practical exams.
Machining Technician
Scope
The Machining Technician scheme of TÜV HELLAS refers to the qualified technician who is capable of dealing with the handling and primary maintenance of machine tools. As machine tools are defined the machines that shape metal pieces and other materials, such as plastics and synthetic.
Syllabus
Technology of materials, Mechanical Plan, Engineering, Conventional digital machine tools and basic guiding principles of conventional machine tools operation, Metrology and mechanical measurements, Health & Safety
Examinations
Multiple choice exams and practical exams. Depending on the level of specialization.
CNC Operator
Scope
The CNC Operator scheme of TÜV HELLAS refers to a qualified technician capable of handling computer numerical control machine and primary CNC maintenance.
Syllabus
Materials Engineering, Mechanical Design, Digital Guiding Machine Tool, Machining Technology and Digital Guidance, Metrology - Mechanical Measurements, Health, Safety and Environmental Protection.
Examinations
Multiple choice exams and practical exams
Technician for chemical bonding with thermoelastic adhesives, epoxy-acrylic resin adhesives and sealants
Scope
The Technician for chemical bonding using sealants and epoxy-acrylic resin adhesives and sealants TÜV HELLAS certification scheme provides to professionals the possibility to be specialized technicians, capable of executing the operations of preparation, assembly and installation of workpieces made of various raw materials (metal, plastic, rubber, etc.) independently, responsibly and based on specifications provided by the manufacturer. Furthermore they conduct chemical bonding using thermoelastic adhesives and sealants (eg. silicones) as well as epoxy-acrylic resin adhesives and other identical resins.
Syllabus
Materials Technology, Strength of Materials, Mechanics, Engineering, Quality Control, Health and Safety, Environmental Protection
Examinations
Multiple choice exams
Aluminium and Iron Constructions Technicians
Scope
The Administrative Personnel TÜV HELLAS scheme refers to professionals with responsibilities for implementing services and functions of the Management of an organization. Management functions are the fixed functions of an Organization, including internal communication, external communication, public relations, the Organization's promotion and support for the operation of management systems, management of resources such as infrastructure, facilities, equipment, technology, correspondence for the execution of these activities, archiving of documents and / or electronic files.
Sub-schemes
Basic and Advanced level
A. Aluminium frames constructor
- Auxiliary Staff
- Technician
B. Iron frames constructor
- Auxiliary Staff
- Technician
Syllabus
A. Domestic & international market aspects related to aluminium, Aluminium technology, Aluminium surface protection, Aluminium frames, Pricing aspects for aluminium frame constructions, CE –quality & related management systems- CE marking, Health&safety at work. B. Domestic & international market aspects related to iron & steel, Iron & steel technology, Iron & steel surface protection, Iron & steel frames and joineries, Pricing aspects for iron/steel frame constructions, CE –quality & related management systems- CE marking, Health & safety at work.
Examinations
Multiple choice exams & Practical exams
Industrial Production & Maintenance
Maintenance Personnel (EN 15628)
Scope
The Maintenance Personnel (EN 15628) TÜV HELLAS certification scheme refers to employees who are occupied in the field of production, manufacturing, processing and generally in an organized technical activity with use of equipment and machinery and they take care of their proper maintenance.
Sub-schemes
Basic and Advanced level
- Maintenance technician specialist
- Maintenance Supervisor and Maintenance Engineer
- Maintenance Manager (Responsible of Maintenance Function or Service)
Syllabus
Units, Measurements, Calculations, Drawings, Technical features, Materials, Attributes, Work methods (Method statements), Technology, Mechanical equipment and systems, Standards – Specifications – Quality control, Occupational Health & Safety (OH&S), English language, Finance – Corporate issues, General (basic) PC knowledge.
Examinations
Multiple choice exams
Automation and Control System Installations Maintenance Technician
Scope
The Automation and Control System Installations Maintenance Technician scheme of TÜV HELLAS certification scheme is oriented toward an expert technician whose work objective is to assure the functionality of the Control & Automation modules (programmable or non-programmable nature) within an establishment. The Technician works under the guidance/supervision of the department’s head engineer and his/her primary target is the restoration of the operation of the automation production in case of malfunctions, errors and emergency stops of the production line.
Syllabus
Electrical Engineering, Electrical measurements, Electric motors, Electrical engineering symbols, Electronic components, Power electronics, Sensors, Logic circuits, Basic principles in Control & Automation systems PLC, Mechanical Engineering, Physics & Chemistry, Process & Production, Environmental protection, Health & Safety, Tagging
Examinations
Multiple choice exams and practical exams. Depending on the level of specialization.
Refrigeration Equipment Technician
Scope
The Refrigetation Equipment technician scheme of TÜV HELLAS refers to a quallified technician, who is capable of performing operations of assembly, installation, connection, repair, replacement, testing, maintenance, supervision and inspection of refrigeration and air conditioning equipment, in the residential, commercial, building, industry and transport sector, while controlling leakage and recovery - management of fluorinated greenhouse gases.
Sub-schemes
- Category I: Refrigerant Foreman
- Category II: Refrigeration Archi-technician
- Category III-IV Refrigerant Technician (According to EC Regulation No 303/2008)
Syllabus
Basic Thermodynamic Principles, Environmentally Friendly Operation of the System and Refrigerant during Installation, Maintenance, Service or Recovery, Checks before putting in operation after a long period of inactivity, after intervention, maintenance or repair or during operation, Checks for leaks, Installation, commissioning and Maintenance of reciprocating, screw and scroll compressors, single-stage or two-stage, air-cooled and water-cooled condensers, air-cooled and water cooled evaporators, Installation, commissioning and servicing of thermal expansion valves and other components, Creation of a watertight pipework in refrigeration facilities, Information on related technologies that replace or reduce the use of fluorinated greenhouse gases and safe handling of these technologies
Examinations
Multiple choice exams and practical exams.
Industrial Production Business Specialists
Scope
The Industrial production business specialists TÜV HELLAS certification scheme concerns all those working in premises where production activities are performed, such as production processes and other general organized technical activities that use equipment for transforming materials (e.g. raw materials) to manufactured products, ensuring proper compliance with production plans, technical specifications and production routings.
Sub-schemes
A. Managing and Optimizing Industrial Production Specialist
- Industrial process compliance Technician (basic level)
- Industrial process planning Technician (advanced level)
- Administrative executive for new technologies and extroversion of industrial production
B. Cement Production Industry Specialist
Syllabus
Production operations – Organization & production planning, Materials specifications, Equipment maintenance, General knowledge of industrial production legislation, General knowledge of quality assurance monitoring, Basic knowledge of financial accounting, Basic Logistics knowledge, Information systems and optimization, General knowledge related to international trade-exports and new markets, Administrative functions, Cement processes and relevant automation - equipment used in the cement industrial production.
Examinations
Multiple choice exams
Civil Engineering Projects
Insulation Technician
Scope
The Insulation Technician scheme of TÜV HELLAS refers to the qualified technician who is capable of performing independently, responsibly and in accordance with the requirements of manufacturers, the main operations of thermal, water, sound insulation and passive fire protection. Work is related to structures, buildings, ships, industrial facilities and infrastructure projects.
Sub-schemes
- Ships
- Buildings
- Technician
- Foreman
- Applications Expert
Syllabus
Technology of materials and Terminology, technology implementation and Insulation, Equipment & the use of it, Insulation implementation plan, Safety And Health At Work.
Examinations
Multiple choice exams and practical exams. Depending on the specialization.
Carpenter
Scope
The Carpenter scheme of TÜV HELLAS refers to the qualified technician who is capable of processing wood for the needs of external structures or interior microfabrication. The Carpenter can create structures like sheds, wooden fences, pergolas, constructions related to childrens entertainment, wooden platforms and other outdoor structures such as wooden prefabricated houses, roofs, windows, floors, stairs etc.
Syllabus
Plan reading and understanding, Engineering and Equipment, Wooden structure connections, Technology of materials , Machining of wood and its woodworking products, Standardization, Quality Control, Measurements, Health & Safety at work.
Examinations
Multiple choice exams and practical exams.
Masonry Technician
Scope
The Masonry Technician scheme of TÜV HELLAS refers to the skilled technician capable of performing construction work, repair and maintenance of masonry bricks.
Syllabus
Plans and Scale, Estimates and budget, Specifications and Orders, Materials Features and Technologies, Building bricks, Supply and Storage, Health & Safety.
Examinations
Multiple choice exams and practical exams.
Plasterer
Scope
The Plasterer scheme of TÜV HELLAS refers to the skilled technician capable of plastering internal or external wall surface and elements of the building, with mortar (a mixture of one or more binders, aggregates, water or additives), in one or more layers of protection, insulation, aesthetic and hygiene.
Syllabus
Plans and Scale, Estimates and budget, Orders, Storage and Material Tests, Standards, specifications and Signage, Technology of Materials , Construction Methodology, Equipment, Safety & Health, Inspection, Deceipt and defects.
Examinations
Multiple choice exams and practical exams.
Building Painter
Scope
The Building Painter scheme of TÜV HELLAS refers to the qualified technician who is capable of performing painting (surface preparation, an intermediate layer or substrate, a final layer of paint or varnish) of internal and external surfaces, of the attachments, decorative and construction elements in residence, commercial and industrial buildings and in other construction works for protection, hygiene and aesthetics.
Syllabus
Plan, Scale, Estimates and budget, Orders, Production, Materials Receipt and Storage, Standards, specifications and signage, Technology of Materials , Implementation methodology, Pathology of painting works, Health & Safety.
Examinations
Multiple choice exams and practical exams.
Plasterboard Technician
Scope
The Plasterboard technician scheme of TÜV HELLAS refers to the qualified technician who is capable of acting independently, responsibly and in accordance with the requirements of engineer/manufacturer of the processing operations, assemblying, installing and repairing of dry building systems products, such as plasterboard, involving internal or external decoration of buildings and interiors.
Syllabus
Technology of building materials, Machining Technology, Technical Engineering and Manufacturing, Standards, Specifications and Signage, Architectural and Technical Drawing, Health & Safety.
Examinations
Multiple choice exams and practical exams.
Tiler
Scope
The Tiler scheme of TÜV HELLAS refers to the technician who is capable of placing ceramic tiles on the surfaces of the room, bath, kitchen, terrace or other internal or external areas of a building.
Syllabus
Basic types and ceramic tile properties, CE marking for ceramic tiles (EN 14411: 2012), CE marking in tile adhesives (EN 12004: 2007 and A1: 2012), Proper selection and use of tile adhesive, Marking grout (EN 13888: 2009), Proper selection and use of grout, Expansion joints, Basic rules and good tiling practices OSH.
Examinations
Multiple choice exams and practical exams.
Mold and Concrete Injection Technician
Scope
The Mold and Concrete Injection Technician scheme of TÜV HELLAS refers to the qualified technician who is capable of acting independently, responsibly and in accordance with the requirements of engineer/manufacturer capable of designing and manufacturing temporary concrete element molds (foundations, walls, columns, beams, slabs and stairs), perform the injection / flatwork / concrete condensation and maintain concrete to obtain the required strength for removing the molds.
Syllabus
Plan, Scale, Estimates and Budget, Order, Storage, Production and Testing of Concrete, Standards, Specifications and Signage, Materials Technology, Method, Maintenance, Concrete Technology (exposed concrete), Control, Measurements and Receipt, Health and Safety.
Examinations
Multiple choice exams and practical exams.
Reinforced Concrete Iron Worker (Technician)
Scope
The Reinforced Concrete Iron Worker scheme of TÜV HELLAS refers to the skilled craftsman capable of calculating the type, form and quantity of the required steel concrete reinforcement (bars, stirrups, meshes, etc.), taking care of the ordering, transportation, whack and storage on site , cutting, shaping, placing, connecting and securing the reinforcement in the molds.
Syllabus
Design, Scales, Estimates and budgets, Standards, Specifications, Marking, Ordering, Delivery and Material Testing, Laying, Storage and Management, Materials Technology, Implementation Methodology, Implementation and measurement, OSH.
Examinations
Multiple choice exams and practical exams.
Scaffold Technician
Scope
The Scaffold Technician scheme of TÜV HELLAS refers to a skilled technician, able to perform pointing operations, composition, construction, installation, maintenance and dismantling of steel scaffolding.
Syllabus
Units, Estimates and calculations,Layouts, Specifications, Supplies & Storage, Materials, Technology and Standards, Assembly, Disassembly and Use of Scaffolding, OSH.
Examinations
Multiple choice exams and practical exams.
Plumber
Scope
The Plumber scheme of TÜV HELLAS refers to a skilled craftsman, capable of performing construction, repair, maintenance, refurbishment and extension of piping systems operations.
Sub-schemes
1. Generic plumbing works Technician
2. Natural Gas Technician
Syllabus
- Materials technology, Mechanical Strength, Machining Technology, Thermo Engineering, Electrical engineering, Design and Construction of Water Supply Facilities, Design and Construction of Sewage Facilities, Design and Construction of Fire Fighting Systems' Facilities, Planning and Construction of Central Heating Facilities.
- Tech materials, Mechanical Strength, Machining Technology, Construction of Natural Gas Installations based on plans, Gas Appliances' Installation - Installation sites, Gas Network Security Systems, Troubleshooting Natural Gas Networks, Health and safety at work.
Examinations
Multiple choice exams & Practical exams
Construction Machinery Operator
Scope
The Construction Machinery Operator TÜV HELLAS scheme refers to a specialized technician, capable of activating the various machine systems in order to produce a particular project, by linking environmental information to instrument readings. He/she drives, manages, maintains and controls macroscopically the machine and performs specific earthwork under the prevailing conditions at the time. He/she also supplies the machine with the necessary components for its operation and performs a daily preventive maintenance.
Sub-schemes
- Excavator operator TÜV HELLAS
- Loader Operator TÜV HELLAS
- Lifting construction machinery
- Lorry Loader Operator TÜV HELLAS
- Internal Combustion Engine Forklift Truck Operator TÜV HELLAS
- Electric Forklift Truck Operator TÜV HELLAS
Syllabus
General Knowledge, Safety and Health at Work, Machine Operation, Optimum Productivity, Engineering and Maintenance.
Examinations
Multiple choice exams & Practical exams
Knauf-Plaster and Knauf-THERMOPROSOPSIS ETICS* Systems Applicator
*ETICS= External Thermal Insulation Composite System
Scope
The Knauf-Plaster and Knauf-THERMOPROSOPSIS ETIC systems Applicator scheme refers to a skilled technician, capable of running independently, responsibly and in accordance with the requirements of scholar manufacturers, the internal wall surface lining works with ready Knauf plaster, ie mortar gypsum-based and special additives and external building insulation work with Thermoprosopsis Knauf system.
Sub-schemes
- Ready-mixed Plaster Technician and THERMOPROSOPSIS KNAUF Technician
- THERMOPROSOPSIS KNAUF Technician
Syllabus
Design - Scales -Estimates - Budgets, Strength of Materials and Construction - Equipment, Order - Production - Receiving Materials - Storage, Standards - Marking, Material specifications, Pathogenesis of Coatings (when ready-mixed plaster is required), Methodology of Construction, Safety And Health At Work (and also refers to the product MSDS**), Control - Pickup - Defects ** MSDS= Material Safety Data Sheet
Examinations
Multiple choice exams & Practical exams
Geographic Information Systems Specialist - GIS
Scope
The GIS Specialist TÜV HELLAS certification scheme refers to a specialized professional who deals with an integrated system for collecting, storing, managing, analyzing and displaying information related to evolving geographic phenomena through appropriate computer software. In this context, this professional may perform an ancillary work along with a surveying engineer.
Syllabus
Topography - Cartography Geographic Information Systems (GIS) Data Base / Programming Decision Making
Examinations
Multiple choice exams
Specialist for handling & using civil explosives & shotfiring operations
Scope
The Specialist for handling & using civil explosives & shotfiring operations TÜV HELLAS certification scheme refers to professionals who are involved in the handling & using of civil explosives, which are used for the extraction of rock formations. Also, they conduct mining operations (shotfiring operations) in construction, quarry & mines.
Syllabus
Basic specifications & technical characteristics of civil explosive materials and ignition devices, Laws & regulations related on all aspects of handling civil explosives and ignition devices, such as purchasing, storage, transportation, health & safety, misfire procedures, Basic rules of rock excavation, Blast design on surface & underground excavation sites, Mechanism of explosion
Examinations
Multiple choice exams
Energy
Renewable Energy Sources Expert
Scope
The Renewable Energy Sources Expert certification scheme refers to an expert professional who works in Operation & Maintenance in Electric Power Plants powered by Renewable Energy Sources, i.e. Geothermal Energy, Photovoltaic Parks, Wind Parks, Concentrated Solar Radiation, Hydro Energy and Biomass
Syllabus
Adequate knowledge & use of terminology regarding electric energy production and especially from Renewable Energy Sources, Knowledge of the physical quantities and basic calculations concerning electric production and specifically from RES, Knowledge of the relevant energy production process regarding electric energy production from: Hydro energy projects, Wind energy projects, Photovoltaic Parks, Concentrated Solar radiation, Geothermal energy, Biomass Adequate knowledge & use of specific software packs, utilized for monitoring & management of renewable energy plants.
Examinations
Multiple choice exams
Environmental Protection
Operation and Maintenance Technician for Wastewater Treatment Systems - Biological Cleanings
Scope
The Operation and Maintenance Technician for Wastewater Treatment Systems - Biological Cleanings scheme of TÜV HELLAS refers to a skilled professional, able to carry out operations of maintenance and basic sewage systems - biological treatments. The technician can not perform full installation maintenance.
Syllabus
Units and Calculations, Materials, Equipment, Technology & Features, Environmental Management Systems and Standards, Installation, operation and maintenance of wastewater treatment systems, Safety and Health at Work.
Examinations
Multiple choice exams
Waste Management and Recycling Technician
Scope
The Waste Management and Recycling Technician TÜV HELLAS scheme refers to qualified technicians, able to perform management and recycling operations of waste and garbage.
Sub-schemes
- Waste and solid waste management and recycling technician
- Waste and solid waste management and recycling technician - battery waste (batteries)
- Waste and solid waste management and recycling technician - Waste Electrical and Electronic Equipment (WEEE)
- Waste and solid waste management and recycling technician - Excavation Construction & Demolition Waste (ECDW)
- Waste and solid waste management and recycling technician - End of life vehicles (ELVs)
Syllabus
Units and Calculations, Materials, Equipment, Technology & Features, Environmental Management Systems and Standards, Recyclable Waste Collection, Sorting, Processing and Disposal of Recycling Waste, Safety and Health at Work.
Examinations
Multiple choice exams
Operation and Maintenance of Sanitary Landfills Technician
Scope
The Operation and Maintenance of Sanitary Landfills Technician TÜV HELLAS scheme refers to the skilled technician who is capable of carrying out operations of maintenance and light sanitary landfills. The technician can not perform full installation maintenance.
Syllabus
Units and Calculations, Materials, Equipment, Technology & Features, Environmental Management Systems and Standards, Construction of landfills, Landfills Operation, Safety and Health at Work.
Examination
Multiple choice exams
Environmental Management Personnel
Scope
The Environmental Management Personnel TÜV HELLAS certification scheme refers to a qualified professional who supports the Head of Environmental Management Department in companies such as industries / craft industries, authorized waste treatment / management facilities and consultancy companies for environmental management issues.
Syllabus
Environmental Management Terminology, Environmental Management Systems and Specifications, Climate Change, Environmental Permitting, Management of Natural Environment, Atmospheric Pollution, Water Pollution, Waste Management – Recycling, Noise and Radiation, Industry and Environmental Protection, Fire Protection
Examinations
Multiple choice exams
Office Organization and Management
Administrative personnel
Scope
The Administrative Personnel TÜV HELLAS scheme refers to professionals with responsibilities for implementing services and functions of the Management of an organization. Management functions are the fixed functions of an Organization, including internal communication, external communication, public relations, the Organization's promotion and support for the operation of management systems, management of resources such as infrastructure, facilities, equipment, technology, correspondence for the execution of these activities, archiving of documents and / or electronic files.
Sub-schemes
- Personal Assistant
- Administrative Assistant - Levels Basic & Advanced
Syllabus
Archiving, Spatial planning, Ergonomics, Protocol, Marketing principles, Accounting principles, Statistics and mathematics, Principles of law, Operation principles and faults identification, Management and correspondence mediums, Management of telephone contacts and calls, Knowledge of prioritizing.
Examinations
Multiple choice exams
Organizational Culture Management and Time Management Systems Specialist
Scope
The Organizational Culture Management and Time Management Systems Specialist TÜV HELLAS certification scheme refers to a qualified professional who is responsible for carrying out all tasks related to understanding, monitoring, harmonizing and organizing the culture of an organization, as well as standardizing the processes of changing organizational culture and addressing any obstacles to the implementation of the necessary change. Also, it refers to the person involved in organizing Time Management systems, as well as enhancing collaboration between colleagues through commitment & priority management.
Syllabus
Concept of Organizational Culture, Importance, purpose and functions of organizational culture, Disadvantages of organizational culture, The culture iceberg, Creation and sources of organizational culture, Maintaining an organizational culture, Typology - forms of organizational culture, Changing organizational culture, The concept of time, Sectors influenced by time, Principles and techniques of time management, Priority Management, Barriers to time management.
Examinations
Multiple choice exams
Trading - Sales
Salesman
Scope
The Salesman TÜV HELLAS scheme refers to specialized salesmen/saleswomen and executives, capable of performing approximations, service, promotion and sales work either on the premises of the firm (Retail Salesperson) or outside (Outside Salesperson) or to perform the administrative tasks of product promotion and presentation (Merchadiser and Medical Visitor).
Sub-schemes
Basic and Advanced level :
1. Retail Salesman
2. B2B Salesman
3. Merchandiser
4. Medical Visitor
Syllabus
Sales and marketing principles, Customer bying behavior, Sales Process, Social media, Customer needs and customer expectations, Verbal and nonverbal communication, Competitions-Proclamations, Lead Management, Offers-Business Proposals-Follow Up, Sales Presentation, Orders and contracts, Negotiations, Customer Relationship Management (CRM), After sales service, Financial and Sales Objectives,Target & Finance Sales Stimulation Systems, Sales network organization, Managing difficult customers, Conferences and exhibitions, Development, Products and services, Buying decision making process, Contacts and visits to customers, Risk management, Marketing Plan, Product positioning and displaying, Knowledge of basic terminology of drugs, Knowledge of basic management quality terminology, Nursing-physiology, Drug promotion and selling techniques, General knowledge of the whole range of interconnections in the pharmaceutical field in Greece, Health and safety rules at work.
Examinations
Multiple choice exams
Export-International Sales Manager
Scope
The Export-international Sales Manager TÜV HELLAS scheme refers to the specialized salespersons and executives, capable of running approach, servicing and selling in foreign countries and arranging the trade links between countries and export activities and corporate outreach.
Syllabus
Law and business ethics, Sales Principles and marketing, Purchase customer behavior, Contacts with export agencies, Analysis of candidate markets, Monitoring market environment, Monitoring of competitors, Management and resource optimization, Social media, Internet marketing, Conferences and exhibitions, Customer needs and expectations, Market, products and services development, Products and services, Export plans & penetration strategy, Costing, purchasing decision-making process, Verbal and nonverbal communication, Management of potential customers, Managing leads, Contacts and visits to customers, Offers, Suggestions, Cooperation & Follow up, Presentations and demonstration of products, Orders and contracts, Negotiations, Customer relationship management (CRM), Support after sales, Sales meetings, Sales Economics, Target setting and monitoring indicators, Objections and complaints management, Risk management, Stimulation systems, Sales network organization.
Examinations
Multiple choice exams
E-Commerce Systems Specialist
Scope
The E-commerce Systems Specialist TÜV HELLAS certification scheme refers to persons employed in e-commerce businesses and includes basic tasks of exploiting the characteristics of e-commerce. Such persons are commonly –but not exclusively- employed in:
- Online stores
- Advertising companies
- Sales Department of Commercial Companies
Syllabus
Evolution of E-Commerce, Image and Video Editing, E-commerce Development Tools, Security of Personal Data and Transactions in E-Shops, Electronic Commerce Legislation (E-Shop)
Examinations
Multiple choice exams and practical exams
Corporate Web Presence and Social Media Marketing Specialist
Scope
The Corporate Web Presence and Social Media Marketing Specialist TÜV HELLAS certification scheme refers to professionals dealing with e-marketing in businesses and companies.
Syllabus
Ethics and Regulations, Market Research - Internal and External Analysis, Marketing Plan, Promotion-Advertising (pricing, services, distribution, processes, viable business models etc.), Social Media Communication Strategy - SEO.
Examinations
Multiple choice exams
Supply Chain
Supply Chain Executive
Scope
The certification scheme Supply Chain Executive TÜV HELLAS focuses on professionals who are the interface between the company's internal and external operational environment; they seamlessly execute support activities for the organization, as well as undertake activities like planning, supply chain coordination, transport execution, storage and management of all incoming and outgoing flows of goods. In order to carry out their activities, they are usually supported by contractors / other company employees.
Syllabus
Basic Principles of Business Administration, Law (Transport, Civil, Labor), Total Quality Management, Warehousing principles, Accounting and Finance fundamentals, Introduction to Descriptive Statistics, Cargo Management, Supply Chain Management, Workplace Health and Safety, Equipment Servicing and Safety, Supplier Relations & Negotiations
Examinations
Multiple choice exams
Warehouse Executive
Scope
The Warehouse Executive TÜV HELLAS certification scheme refers to professionals who are responsible for supporting and carrying out all tasks related to the coordination, organization and planning of inflows and outflows, as well as the positioning of the goods & materials within the warehouse. This scheme includes engagement in a wide range of processes, regarding the day-to-day management and operation of the warehouse, while also contributing to the optimal and seamless flow of goods / materials.
Syllabus
Basic Principles of Law (Transport, Civil, Labor), Total Quality Management, Warehousing principles, Accounting and Finance fundamentals, Introduction to Descriptive Statistics, Cargo Management, Commodity Management, Supply Chain Management, Workplace Health and Safety, Equipment Servicing and Safety
Examinations
Multiple choice exams
Freight Forwarding Agent
Scope
The certification scheme Freight Forwarding Agent TÜV HELLAS focuses on professionals who are responsible for preparing, organizing, classifying, sorting and arranging incoming and outgoing goods, parcels and envelopes that are ready for shipment. It is necessary to provide seamless services for the planning, proper allocation and coordination of all shipments. In order to carry out their duties, they are usually assisted by other employees.
Syllabus
Basic Principles of Law (Transport, Civil, Labour), Total Quality Management, Warehousing principles, Accounting and Finance fundamentals, Cargo Management, Postal Market Fundamentals, Workplace Health and Safety.
Examinations
Multiple choice exams
Tourism Services
Room Attendant
Scope
The Room Attendant TÜV HELLAS scheme refers to a professional, who is responsible for cleaning and tidying up the rooms of a hotel business as well as equipping them with all the necessary materials. He also provides customers with a comfortable stay in a clean, healthy, comfortable and quiet environment.
Syllabus
Preparation of room before the check in, Cleaning – ensuring the tidiness of the internal and external areas of the room and of the housekeeping stores, Tidying up of the room and the customer’s personal items, Dealing with damages/room condition and lost and found items, Day-room control on his/her responsibility area and briefing procedures.
Examinations
Multiple choice exams & Practical exams
Linen Room and Laundry Attendant
Scope
The Linen room and Laundry Attendant TÜV HELLAS scheme refers to a professional, who is responsible for the proper management of the hotel's linen and the equipment of the laundry-linen section with all the necessary materials, conducing with his / her services to the comfortable stay of the clients in a clean and healthy environment.
Syllabus
Receiving, sorting, delivering clothing for cleaning and handling, Cleaning and washing process, Basic knowledge of cleaning machines and how to deal with damaged linen, Process to check his / her responsibility area and how to deal with lost items, Safety and health in work.
Examinations
Multiple choice exams & Practical exams
Waiter
Scope
The Waiter TÜV HELLAS scheme refers to a professional who knows restaurant techniques and gourmet – wine rules, serves food and drinks to customers who dine at restaurants and leisure centers (hotels, restaurants, catering, refreshment bars, clubs, organizations, cafes, etc.) applying with decency and courtesy the rules of serving.
Syllabus
Knowledge of how to operate and maintain the equipment, How to store and arrange restaurant items, Organize the venue according to the event, Linen management, Welcome, inform and handle customers, Servicing a customer (order, serving etc), Payment methods, Efficient ways to clean up the restaurant, Personal hygiene measures.
Examinations
Multiple choice exams & Practical exams
Cleaning Professional
Scope
The Cleaning Professional TÜV HELLAS scheme refers to a professional who takes care of the cleanliness and arrangement of the indoor and outdoor areas of a tourist accommodation or other business, offering customers a comfortable stay in a clean, healthy, comfortable and quiet environment
Syllabus
Safety and health at work, Techniques, Tools for cleaning surfaces and equipment, Good command and handling of the electrical and mechanical cleaning equipment, Good command and handling of the manual, mobile and fixed equipment, Good use of the housekeeping trolley, Related procedures (administrative procedures and work procedures)
Examinations
Multiple choice exams & Practical exams
Hotel Receptionist / Front Office Professional
Scope
The Hotel receptionist / Front office professional TÜV HELLAS scheme refers to a professional who ensures the efficient handling of customer arrival / reception / departure operations as well as the accommodation services during the customer’s stay, in order to meet his/her needs and desires in the context of the Reception Service Policy and Customer Accommodation of the Company
Syllabus
Proper personal appearance in the context of aesthetics and professionalism, Knowledge of text processing programs, Data entry, Knowledge of the hotel reservation program, Knowledge of agreements between the hotel and travel agents and tourist organizations as well as the differences between the agreements, Knowledge of how to refer to the client and be an active listener, Knowledge of all possible payment methods, Knowledge of all procedures of serving a customer at a hotel, that are not associated with payment
Examinations
Multiple choice exams & Practical exams
Travel Agent
Scope
The Travel Agent TÜV HELLAS scheme refers to a professional who arranges transportation, accommodation/hospitality and entertainment for individuals and/or groups, for domestic and foreign tourism.
Syllabus
Greek and Global tourism geography, Knowledge of G.D.S. systems, Air ticket reservations and issuance: operation, regulations and legislative framework, Sales, processes and procedures with other partners, Ferry ticket issuance: operation, regulations and legislative framework, Distinctions and functions of travel agencies.
Examinations
Multiple choice exams
Reservation Department Employee
Scope
The Reservation Department employee TÜV HELLAS scheme refers to a professional employed in tourist accommodations, who provides services and facilitates room reservation requests, based on the needs and desires of the clients
Syllabus
Professional behavior and customer service, Management of contracts (private agreements between travel agency and hotel), Awareness of hotel facilities and comforts.
Examinations
Multiple choice exams & Practical exams
Food Services Personnel
Scope
The Food Services Personnel TÜV HELLAS scheme refers to professional employees specialized in food services for restaurants - hotel units, management of food preparation and/or promotion of products and services.
Sub-schemes
A. Cook/Chef - Restaurant Art Specialist
- Cook/Chef - Restaurant Art Specialist (Basic Level)
- Cook/Chef - Restaurant Art Specialist (Advanced Level)
B. Specialist for Dietary Standards and Restaurant Customer Service
C. Food facilities manager
Syllabus
International, Specific and Greek Nutritional Standards, Modern Trends in Culinary Art, Culinary Art, Mass preparation, Presentation of dishes, Customer Satisfaction Factors, Hygiene, Basic Food Safety Principles, How to organize the food unit, Markets - Commerce - Costing, Menu Composition - Grams – measuring and estimating portion size, Standard recipes, Kitchen areas, Equipment and new technologies in modern food businesses, Hygiene, Basic Food Safety Principles and Nutrition Issues, Up Selling, Oenology & Restaurant, BAR, Beverages, Mixtures, Basic Servicing Principles - Quality Service, New Technologies in Modern Business, Entrepreneurship, basic knowledge of organization and business administration, Organize a restaurant unit, Design, preparation and presentation of dishes, Management and planning of available resources - Personnel Management, Customer Service Features, Organize and manage food events.
Examinations
Multiple choice exams
Confectionery and Bakery Specialist
Scope
The Confectionery and Bakery Specialist TÜV HELLAS scheme refers to a professional working in restaurant units, patisseries, bakeries, hotel units and / or in the administration and organization of confectionery and bakery units, for the promotion of related products and services.
Sub-schemes
A. Confectioner - Baker
- Confectioner - Baker - Assistant Cook
- Confectioner - Baker - Maker
- Confectioner - Baker - Contemporary Trends and Applications in Confectionery Art
B. Pastry Managers
Syllabus
Basic Knowledge of Confectionery and Bakery, Types of breakfasts, preparation and standard recipes, Basic Decoration of Bakery - Pastry Preparation, Bakery – terms of confectionery, H & D issues at work and HACCP implementation, Knowledge of Confectionery practises and Bakery, Developments/Trends in the Food Industry, Basic health and nutrition, Basic Nutrition Principles, New Technologies applicable in Modern Business, Designing personal and corporate presence in Social Media, Entrepreneurship, basic knowledge of organization and business administration, Design, production and presentation of products, Management and planning of available resources - Personnel Management, Customer Service Features
Examinations
Multiple choice exams
Food & Agriculture
Technical Staff for the Production of Food and Beverage
Scope
The Technical staff for the production of Food and Beverage TÜV HELLAS scheme refers to individuals who work in small or large Food and Drink Production Companies and they are responsible of foodstuff receiving, foodstuff storage, raw material and food handling, food processing, production monitoring.
Syllabus
Food Science Basics, Food and Drink Safety Hazards, Microbiological, Chemical, Physical Hazards. Food Allergens, Foodstuff receiving and good storage practices, Food and drink production management principles, Good Manufacturing and Labelling Practices, HACCP principles, Critical Control Points monitoring, Cleaning and sanitizing principles, Pest & fly control, Good Hygiene Practices.
Examinations
Multiple choice exams
Executive Staff for the Management and Marketing of Organic Products
Scope
The Organic Products Executive and Sales Manager TÜV HELLAS certification scheme refers to individuals who work as executives in the production of organic products, applying organic food, drink and cosmetic production protocols and standards. They are the executives that coordinate the implementation of the organic management system and act as organic products sales managers. These organic products management systems combine environmental, animal welfare and sustainability aspects and they lead to more natural products that meet environmental and social sensitive customers’ expectations. These executives may have in their job description tasks such as organic raw material receiving, storage, handling, processing and production monitoring, etc
Syllabus
Basic knowledge of Organic cultivation and breeding, Organic food and drink profile, Organic cosmetics profile, Legislation, protocols, standards and certification of organic products, Farm to fork organic products principles and good practices (produce, receive, store, pack, repack, standardize, label and HACCP), Organic products sales principles, Organic products marketing principles.
Examinations
Multiple choice exams
Food Safety and Quality Management Executive
Scope
The Food Safety and Quality Management Executive TÜV HELLAS certification scheme refers to individuals who work in Quality and Food Safety departments of small or large Food and Drink Production Companies and they are Food Safety Management Team members, officers, executives, coordinators, experts or head of dpt. These individuals have as their job description - or part of it - tasks such as control in foodstuff receiving, foodstuff storage, raw material and food handling, food processing, production monitoring, etc. They cope with the implementation of food safety management standards (ISO22000, BRC, IFS, etc), the food safety legislation (EU 852/2003), personnel GMP/GHP, etc. They represent the company to certification bodies, clients and authorities for food safety aspects. Finally, this scheme concerns individual scientists / experts that offer consulting services to food and drink companies.
Sub-schemes
- Food Safety and Quality Management Team Member Executive
- Head of Food Safety and Quality Management Team / Food Safety and Quality Management Team coordinator / expert
Syllabus
Food Science Basics, Food and Drink Safety and Quality Dimensions, Food Safety Checks- Monitoring-Control, Food Safety Management System Implementation, Food Safety legislation and standards, Food Safety Management System Development, Food Safety Management Team Coordination
Examinations
Multiple choice exams
Meat and Prepared Meat Products Specialists
Scope
The Meat and Prepared Meat Products Specialists TÜV HELLAS certification scheme refers to professionals employed in industries, artisanships and small production units manufacturing meat and prepared meat products. These technicians perform the necessary operations in the production chain, using special utensils and mechanical equipment in order to prepare healthy and safe meat and prepared meat products that meet the requirements and specifications of the relevant National and EU legislation. In addition, they participate in the implementation of the sanitation system and elementary equipment and facilities maintenance.
Sub-schemes
A. Meat production technician with specializations:
- Blend Production Technician
- Packaging Technician
B. Meat Processing Technician
Syllabus
Basic principles of production preparation in meat processing units, Quality Parameters in Meat Processing Units, Basic principles of production implementation in meat processing units, Production process of new generation foodstuffs, Basic principles of finished products processing, Implementation of food hygiene, safety and quality system, Basic administrative and educational functions, Basic principles of product packaging Basic principles of finished products storage
Examinations
Multiple choice exams
Aquaculture Specialist
Scope
The Aquaculture specialist TÜV HELLAS certification scheme refers to a skilled professional, who knows the operation of aquatic ecosystems and supports the implementation of Good Manufacturing/Cultivating Practices and the monitoring of the relevant parameters. This scheme relates to aquaculture sites, which can be modern intensive farms or traditional extensive farms in lakes, in rivers and in the sea.
Syllabus
Marine Biology (Basic knowledge of Anatomy, Physiology and Pathology of aquatic organisms which are cultivated in Greece), Cultivation Systems of Aquatic Organisms, Ecology of marine and other aquatic ecosystems, Fish feed and feeding plan, Fish Reproduction, Basic Navigation Principles, Handling and basic maintenance of aquaculture equipment, Health and Safety at work, Food safety and food hygiene, Processing & packaging of products, Certification of aquaculture products.
Examinations
Multiple choice exams
Production Process and Manufacturing Practice in Agrifood Products & Food Sector Optimization Executive
Scope
The Production Process and Manufacturing Practice in Agrifood Products & Food Sector Optimization Executive TUV HELLAS scheme is addressed to employees working in the production and quality control departments of food and agri-food production companies, those involved in the implementation of Good Manufacturing Practices (GMP) and those developing or applying methods of optimizing the production process. These executives participate in the production process, contribute to the implementation of food safety and quality standards (eg ISO22000, BRC, IFS, etc.), the implementation of relevant legislation (eg EC Regulation 852/2004) and good practices.
Syllabus
Introduction to Good Industrial / Mnufacturing Practice (GMP) and Good Hygiene Practice (GHP). Basic GMP / GHP Requirements, Agricultural products and introduction to Good Agricultural Practices (GAP), GMP / GHP basic principles and modern technologies to improve the reception and storage of food, beverages and agri-food products, GMP / GHP basic principles and modern technologies to improve the production and packaging of food, beverages and agri-food products, Basic principles of HACCP (codex alimentarius) methodology, Traceability, Code of Food and Beverage, Legal framework, International certification standards, ISO22000 standard.
Examinations
Multiple choice exams
Health
Regulatory Affairs Officer of a medical devices distribution company
Scope
The Regulatory Affairs Officer of a medical devices distribution company TÜV HELLAS certification scheme refers to a specialist dealing with issues related to the specific European and National regulatory framework for medical devices (EU regulations & Greek legislation) at companies that trade, distribute or produce medical devices.
Syllabus
Medical devices definitions, Certification process, Roles and responsibilities of Economic Entities, European Directives, Regulations, MEDDEVs, Borderline Manual, Procurement legislation, Ministerial decision on medical devices distribution (local legislation), Decisions and Circulars of the Ministry of Health and the National Organization for Medicines, Requirements of ISO 13485 & ISO 9001 & ISO 14971 related to medical devices regulatory framework, Medical devices codifications, Collective Organizations Code of Conduct, Content of CE Certificate, Declaration of conformity, Certificate for local legislation (DY8/1348/2004), Procedures of medical devices registration, Knowledge of requirements for product information, Knowledge on labeling of Medical Devices, Knowledge on Post-market performance follow-up requirements, Incident involving medical device definition Competent Authority requirements on vigilance.
Examinations
Multiple choice exams
Social Care Personnel For Disabled People
Scope
The Social Care Personnel For Disabled People TÜV HELLAS scheme refers to specialized professionals who are responsible for the care ofdisabled people and they are employed, or are interested in, at organizations that offer care like Supported Living Residencies and Day Care Centers. The professionals may be responsible directly with the care of disabled people or indirectly, by offering support to the provided services to those people. This scheme focuses on disabilities which are met internationally under the term «mental health» and other kind of disabilities like autism, intellectual disabilities etc.
Sub-schemes
- Auxiliary personnel
- Personnel offering support and care
- Social care planning manager
Syllabus
Auxiliary personnel: Disability categories and special characteristics – terminology, Disabled people's rights according to the UN’s convention and national legislation, Behavior management and communication with disabled people, Code of ethics, Hygiene and safety rules, Emergencies’ management according to protocols, First aid principles, Special Incidents' management and registration Personnel offering support and care (including all of the above): Basic principles of developmental psychology and pedagogy, Basic knowledge of training tools and methods, Person – centered planning, composition and monitoring of a personal plan, Knowledge of regulatory framework for disabled people, Basic knowledge of organizations’ operational rules, Basic principles of personal wellness, Basic principles of medication, Basic knowledge of health issues Social care planning manager (including all of the above): Evolution and modern trends in social care, Basic principles of administration, management and operation of an organization that offers services to disabled people, Quality and systems management principles
Examinations
Multiple choice exams
Quality Management System and Medicines Distribution Specialist
Scope
The Quality Management System and Medicines Distribution Specialist TÜV HELLAS scheme refers to personnel responsible for the support and completion of all tasks related to production, distribution, storage of medicinal products in production or trade pharmaceutical companies. Their tasks, among others, are related to the different kinds of activities in the field of quality assurance in medicines distribution, which contribute in maintaining the medicinal products quality.
Syllabus
Operations of medicinal products distribution and storage, Handling of storage equipment, Basic medicine terminology knowledge, Quality management terminology knowledge, Good manufacturing practices and quality control knowledge, Medicine status in Greece - basic knowledge, Occupational health and safety rules.
Examinations
Multiple choice exams
Health & Safety
3Μ Science of Safety Expert
Scope
The 3M Science of Safety Expert TÜV HELLAS scheme refers to a specialized professional who consults any employer, in writing or verbaly, on issues related to occupational health & safety and the prevention of work-related accidents & diseases. The scheme is addressed to experienced and new Safety Engineers & Operators, Occupational Physicians and Nurses, as well as to specifiers and procurement officers related with PPE.
Syllabus
General Regulatory Requirements for Personal Protective Equipment in EU and country level, Respiratory protection, Skin protection, Hearing Protection, Head /Face Protection, Protection for Welders, Occupational Risk Assessment (Air Quality, Noise), Fit Validation Test / respirators, hearing protectors & safety eyewear, PPE Compatibility, Safety & productivity, Fall protection – work & access at height and/or confined spaces.
Examinations
Multiple choice exams
For more information about 3Μ's seminars you can call at tel. 210-6885300 (Mrs. Theofilou, 3M)
Economics
Financial Consultants
Scope
The Financial Consultants TÜV HELLAS certification scheme refers to specialists in the financial sector, who deal with the subjects of auditing and consultancy.
Sub-schemes
- Internal Audit Specialist
- Insolvency Practitioner
Syllabus
Basic knowledge of applicable legal and institutional framework, Basic knowledge of applicable ethics, Syndic (Bankruptcy Trustee) knowledge, Mediator knowledge, Knowledge of the Special Agent (Official Assignee) duties during the rehabilitation procedure and those of the Liquidator during the special liquidation procedure, General Principles of Auditing and Internal Auditing,Risk Analysis, Planning of Annual Audit Reports Programs and Internal Auditing, Reports & Audit Reports, Internal Auditing Special Matters.
Examinations
Multiple choice exams
Publishing
Book Production and Distribution Specialist
Scope
The Book production and distribution Specialist TÜV HELLAS certification scheme refers to employees working in publishing companies and bookstores. In particular, such an employee usually works or wishes to work in: Publishing Companies, Bookstores, Print and Electronic Media (newspapers, magazines, etc.), Businesses selling books, products and related IT and telecommunication services, Libraries, Book Fairs, Educational Institutions and Organizations relevant to books.
Sub-schemes
- Book Design and Production Specialist
- Book Promotion and Distribution Specialist
Syllabus
Basic principles of editing and proofreading, Techniques and Tools for Manuscript Editing and Typographical Editing, Content Digitization - Digitization Procedures, E-books digitization and production, Organizing promotion events for products and services, Digital Marketing, Use of Social Media, Promoting and Selling with extended use of social media
Examinations
Multiple choice exams
TÜV HELLAS (TÜV NORD) always focuses to the market needs, thus it enriches continuously the available professionals’ certification services and it expands the relative schemes.
Certificate holders in schemes which are within the scope of accreditation of TÜV HELLAS (TÜV NORD), have their certificates recognized as reliable in all EU Member States. It is worth noting that the certification provided by TÜV HELLAS (TÜV NORD), is not what the market calls diploma or license. This certification has specific requirements and lasts for specific period.
If you are interested in this kind of certification and you need more information on what are the relevant tasks and the competences needed for each one of the aforementioned certification schemes please don’t hesitate to contact our offices.
