Technical Works

Scope
The Building Information Modeling (BIM) methodology is based on the use of “smart” digital models that provide the necessary information to design and study infrastructure faster, more cost-effectively, with higher quality, and with fewer environmental impacts. One could say that the core aim of the BIM approach is to achieve more with less.

The application of BIM is not limited to the design and planning phases. Its use and benefits extend throughout the entire life cycle of a project, supporting services such as cost management, project management, constructability analysis, and even operations management.

The final outcome of such a holistic process is not simply a better building or a 3D model on a computer. It is a wealth of information that bridges the virtual with the physical, spanning from design and construction to operation and maintenance.

The BIM methodology is now widely adopted by engineers, companies, and government organizations involved in the design, construction, operation, and maintenance of infrastructure in sectors such as utilities, roads, ports, tunnels, and more.

Subfields / Specializations

• A. ce-BIM Foundation
• B. ce-BIM Engineers and Specialists
• C. ce-BIM Coordinators
• D. ce-BIM CDE Managers
• E. ce-BIM Managers

Standards considered: UNI 11337 & ISO 19650-1/2

Syllabus

• Understanding of BIM core concepts, standards, and mainstream workflows in the AEC industry
• Familiarity with BIM applications in both infrastructure and building projects
• Insight into the BIM ecosystem and its implementation across the AEC industry
• Full ability to interpret technical and engineering design intent
• Capacity to comprehend complex 3D geometries and discipline-specific design challenges
• Fluency in developing rich 3D BIM models
• Proficiency in using specialized BIM authoring tools
• Ability to apply technical and domain-specific knowledge to information modeling
• Solid understanding of discipline-specific authoring standards, protocols, and best practices
• Capability to apply QA/QC procedures to ensure the accuracy and integrity of models
• Knowledge of industry-standard workflows across authoring and modeling processes
• General understanding of design coordination processes and BIM’s role during and after construction
• Ability to manage collaborative workflows and identify design or constructability issues
• Sufficient capacity to analyze discipline-specific content and design intent within the BIM framework
• Engineering and construction background relevant to the chosen field
• Awareness of post-construction requirements
• Fundamental understanding of BIM geometry, engineering data, and information structure
• Expertise in managing BIM model federation
• Full understanding of BIM Execution Plans (BEPs), contractual requirements, authoring guidelines, and QA/QC workflows
• Basic skills in managing BIM data and using collaboration platforms for clash detection and issue resolution
• Complete comprehension of design review and RFI workflows
• Knowledge of information management and data handling principles
• Familiarity with concepts of information and knowledge sharing
• Awareness of information security, including data authentication and protection
• Basic understanding of IT infrastructure related to BIM and digital workflows
• Proficiency in information modeling and use of major industry BIM tools
• General understanding of computer networks and cloud-based systems
• Broad perspective on information exchange
• Capacity for data analysis, business intelligence, and collaborative workflows
• Fluency in CDE (Common Data Environment) protocols and standards
• Proficiency in at least one major CDE solution
• Full knowledge of design coordination, RFI processes, and document management systems
• Complete understanding of how BIM supports project management processes
• Familiarity with post-construction applications of BIM
• Understanding of project controls and using BIM to manage time, cost, and quality
• Expertise in developing BEPs, workflows, and authoring procedures
• Strong skills in data structuring, management, and maintenance for BIM projects
• Professional competency in design coordination, RFI processes, and clash detection
• Ability to design QA/QC protocols and maintain data quality in the BIM environment
• Skills in education and knowledge transfer
• Capacity to develop training strategies for BIM and digital transformation in organizations and projects
• Full understanding of CDE security protocols and requirements
• Complete grasp of BIM's application in Facility Management (FM), Operations/Maintenance, and Asset Management

Examination Methodology

• Theoretical examinations via computer
• Practical assessment using BIM software (depending on specialization)

Certification Prerequisites

• At least tertiary education and technical training

Scope
The TÜV HELLAS Insulation Technician – Insulator certification scheme concerns a specialized craftsman capable of independently and responsibly performing, according to manufacturers’ and designers’ specifications, the fundamental tasks of thermal insulation, waterproofing, acoustic insulation, and passive fire protection. These tasks pertain to drywall construction, structural reinforcements and repairs, roofing and cladding on buildings, ships, industrial facilities, and infrastructure projects.

Subfields / Specializations

• Insulation Technician – Insulator for ships
• Insulation Technician – Insulator for buildings
• Craftsman
• Crew Supervisor
• Supervisor of complex insulation systems application in buildings/facilities
• Supervisor of modern construction site organization methods for insulation projects in buildings/facilities
• Specialist in insulation applications
• Specialist in hygrothermal insulation interventions for energy saving in buildings
• Specialist in designing insulation applications to solve complex hygrothermal building pathology problems and achieve energy savings

Syllabus

• Application of complex insulation systems in new or existing buildings/facilities for energy saving
• General knowledge of insulation
• Legislative framework
• Regulations
• Technical terminology
• Organizational analysis of insulation tasks
• Phases & stages of production, preparation, and construction of insulation applications
• Handling of materials and equipment for hygrothermal insulation systems
• Certification, specifications, procurement & transportation of materials necessary for insulation construction
• Marking, completion, inspection, and delivery of insulation construction
• Documentation of measurements on insulation construction plans
• Health and safety at work – Basic principles of labor law
• Insulation project production
• Cost optimization & resource allocation – production and management of insulation projects – project organization – cost optimization & resource allocation
• Modern project organization and scheduling methods – organizational analysis of insulation tasks – phases and stages of production
• Use of project scheduling software packages
• Cost and financial monitoring of projects
• Design and construction principles of thermal insulation and waterproofing
• Building envelope inspection
• Basic principles of thermal insulation, waterproofing, acoustic insulation of ships

Examination Methodology
Theoretical examination and practical assessment

Certification Prerequisites
At least compulsory education and technical training

Scope
The TÜV HELLAS Carpenter Technicians certification scheme concerns a specialized craftsman engaged in the utilization and processing of wood for needs requiring wood in construction and outdoor wooden structures, as well as small-scale indoor wooden constructions. The Carpenter Technician receives raw materials in the form of sawn timber or engineered wood panels, processes them, and constructs items such as: shelters, gazebos, wooden fences, pergolas, playground equipment, wooden platforms, and other outdoor constructions. They also carry out construction-related works such as prefabricated houses, wooden roofs, wooden cladding, wooden frames (both interior and exterior) of buildings, wooden floors, wooden staircases, kitchen and bedroom cabinets, room partitions, etc.

Syllabus

• Plan Reading
• Mechanical Engineering and Equipment
• Wooden Structure Joinery
• Material Technology
• Wood and Wood Product Machining
• Occupational Health and Safety

Examination Methodology
Theoretical examination and practical assessment

Certification Prerequisites
At least compulsory education and technical training

Scope
The TÜV HELLAS Bricklaying Technician certification scheme pertains to a specialized craftsman capable of carrying out construction, repair, and maintenance work on masonry structures made of clay bricks.

Syllabus

• Drawings and Scales
• Quantity Surveying and Cost Estimation
• Specifications and Orders
• Material Characteristics and Technologies
• Clay Brick Masonry Construction
• Procurement and Storage
• Occupational Health and Safety (OHS)

Examination Methodology
Theoretical examination and practical assessment

Certification Prerequisites
At least compulsory education and technical training

Scope
The TÜV HELLAS Plastering Technician certification scheme concerns a specialized technician capable of performing the application of coatings on interior or exterior masonry surfaces and structural concrete elements, using mortar (a mixture of one or more binders, aggregates, water, and possibly additives), applied in one or more layers, for purposes of protection, insulation, aesthetics, and hygiene.

Syllabus

• Plans, Scales, Quantity Surveying, and Cost Estimations
• Ordering, Delivery
• Material Inspections and Storage
• Standards, Specifications, and Marking
• Materials Technology
• Construction Methodology
• Tools
• Safety and Health
• Quality Control
• Acceptance and Defects

Examination Methodology
Theoretical examination and practical assessment

Certification Prerequisites
At least compulsory education and technical training

Scope
The TÜV HELLAS Painter Technician certification scheme concerns a specialized technician capable of performing painting tasks (surface preparation, intermediate coat or primer, final coat with paint or varnish) on interior and exterior surfaces, attachments, decorative elements, and other structural components in residential, commercial, and industrial buildings, as well as other construction works, for purposes of protection, hygiene, and aesthetics.

Syllabus

• Plans
• Scales
• Quantity Surveying and Cost Estimations
• Ordering
• Procurement
• Materials Receipt and Storage
• Standards
• Specifications and Marking
• Materials Technology
• Application Methodology
• Pathology of Painting Works
• Work at Height Equipment (WHE)

Examination Methodology
Theoretical examination and practical assessment

Certification Prerequisites
At least compulsory education and technical training

Scope
The TÜV HELLAS Drywall Systems Technician certification scheme concerns a technician capable of independently and responsibly performing, in accordance with manufacturer and designer specifications, the processing, assembly, installation, and repair of drywall system products such as gypsum boards. These activities relate to the interior or exterior decoration of buildings and the configuration of interior spaces.

Syllabus

• Technology of construction materials
• Mechanical Technology
• Technical Engineering and Construction, Standards
• Specifications and Marking
• Architectural and Technical Drawing
• Work at Height Equipment (WHE)

Examination Methodology
Theoretical examination and practical assessment

Certification Prerequisites
At least compulsory education and technical training

Scope
The TÜV HELLAS Ceramic Tile Installer Technician certification scheme concerns a specialized technician capable of installing ceramic tiles on surfaces in rooms, bathrooms, kitchens, balconies, or other interior or exterior areas of a building.

Syllabus

• Basic types and properties of ceramic tiles
• General CE marking
• CE marking on ceramic tiles (EN 14411:2012)
• CE marking on tile adhesives (EN 12004:2007 & A1:2012)
• Proper selection and use of tile adhesives
• Grout marking (EN 13888:2009)
• Proper selection and use of grout
• Expansion joints
• Basic rules and best practices for tile installation
• Work at Height Equipment (WHE)

Examination Methodology
Theoretical examination and practical assessment

Certification Prerequisites
At least compulsory education and technical training

Scope
The TÜV HELLAS Concrete Formwork and Pouring Technician certification scheme concerns a specialized technician capable of designing and constructing temporary formwork for concrete elements (foundations, walls, columns, beams, slabs, and stairs), performing the pouring, spreading, and compaction of concrete within these forms, and curing the concrete until it reaches the required strength for the removal of the formwork.

Syllabus

• Drawings, Scales
• Measurements and Budgets
• Ordering, Storage
• Concrete Production and Quality Control
• Standards, Specifications, and Marking
• Material Technology
• Application Methodology
• Concrete Curing
• Technology of Exposed Concrete
• Inspection, Measurements, and Acceptance, Work at Height Equipment (WHE)

Examination Methodology
Theoretical examination and practical assessment

Certification Prerequisites
At least compulsory education and technical training

Scope
The TÜV HELLAS Concrete Reinforcement Steel Installer Technician certification scheme concerns a specialized technician capable of calculating the type, shape, and quantities of the required steel reinforcement for concrete (rods, ties, meshes, etc.), overseeing the ordering, transportation, handling, and storage of materials on-site, as well as cutting, shaping, placing, connecting, and securing the reinforcement within the formwork.

Syllabus

• Drawings, Scales, Measurements, and Budgets
• Standards, Specifications, Marking
• Ordering, Shipping, and Material Inspection
• Unloading, Storage, and Management
• Material Technology
• Application Methodology
• Application Inspections and Measurement
• Work at Height Equipment (WHE)

Examination Methodology
Theoretical and Practical Examination

Certification Prerequisites
At least compulsory education and technical training

Scope
The TÜV HELLAS Scaffolding Technician certification scheme refers to a specialized technician capable of performing jointing, assembly, construction, installation, maintenance, and dismantling of metal scaffolding.

Syllabus

• Units
• Measurements and Calculations
• Drawings, Specifications
• Procurement and Storage
• Materials
• Technology and Standards
• Assembly
• Dismantling and Use of Scaffolding, Work at Height Equipment (WHE)

Examination Methodology
Theoretical and Practical Examination

Certification Prerequisites
At least compulsory education and technical training

Scope
The TÜV HELLAS Plumbing Technician certification scheme refers to a specialized craftsman capable of performing construction, repair, maintenance, reconstruction, and expansion work on piping network systems (water supply, sewage, heating, fire protection), as well as on natural gas safety devices.

Sub-schemes / Specializations

1. General Plumbing Technician
2. Natural Gas Technician

Syllabus

• Materials Technology
• Strength of Materials
• Mechanical Engineering Technology
• Thermomechanics
• Electrical Engineering
• Design and Construction of Water Supply Installations
• Design and Construction of Sewage Installations
• Design and Construction of Water-Based Fire Protection Systems
• Design and Construction of Central Heating Installations

For the Natural Gas Technician specialization:

• Materials Technology
• Strength of Materials
• Mechanical Engineering Technology
• Construction of Natural Gas Installations based on technical drawings
• Installation of Natural Gas Appliances – Installation site requirements
• Natural Gas Network Safety Systems
• Troubleshooting in Natural Gas Networks
• Occupational Health and Safety

Examination Methodology
Theoretical and Practical Examination

Certification Prerequisites
At least compulsory education, relevant declaration of employment, and technical training

Scope
The TÜV HELLAS Construction Machinery Operator certification scheme refers to a specialized professional capable of activating the various systems of machinery to perform specific earthmoving or lifting tasks, by interpreting environmental inputs in conjunction with instrument readings. The operator drives, operates, maintains, and visually inspects the machinery, executing designated tasks under prevailing conditions. Additionally, the operator supplies the machine with the necessary attachments for operation and carries out daily preventive maintenance.

Sub-schemes / Specializations

• Excavator Operator
• Loader Operator
• Crane/Bucket Truck Operator
• Internal Combustion Forklift Operator
• Electric Forklift Operator
• Crane Operator

Syllabus

• General Questions
• Safety
• Machinery Operation
• Productivity, Engineering
• Maintenance

Examination Methodology
Theoretical and Practical Examination

Certification Prerequisites
At least relevant declaration of employment and technical training

Scope
The KNAUF Ready-Mix Plaster and Thermo-Insulation Technician certification scheme refers to a specialized technician capable of performing interior wall surface coating using KNAUF ready-mix plaster—i.e., a gypsum-based mortar with special additives—as well as executing external building thermal insulation using the KNAUF Thermoprosopsis system, independently, responsibly, and in full compliance with the specifications set by manufacturers and designers.

Sub-schemes / Specializations

• KNAUF Ready-Mix Plaster and Thermo-Insulation Technician
• KNAUF Thermo-Insulation Technician

Syllabus

• Design – Scale
• Quantity Estimation – Budgeting
• Material and Structural Strength
• Equipment
• Ordering – Delivery – Receipt of Materials – Storage
• Standards – Labeling – Material Specifications
• Plaster Defects and Failures (where ready-mix plaster is also required)
• Construction Methodology
• Occupational Health and Safety
• Inspection – Acceptance – Defects

Examination Methodology

• Theoretical and Practical examination

Certification Prerequisites

• At least compulsory education, relevant professional experience, and technical training

Scope
The KNAUF Firestop Sealing Specialist certification scheme refers to a specialized technician capable of performing firestop sealing works independently, responsibly, and in full accordance with the specifications set by manufacturers and designers, using KNAUF products.

Syllabus

• General characteristics of fire-resistant materials and sealants
• Properties and applications of specialized products:
  • FR Putty Cord
  • FR Collar
  • FR Acrylic
  • EX MORTAR
  • FR Pipe Wrap
  • Fire Protection Coating (FPC)
• Integrated System Applications

Examination Methodology

• Theoretical and Practical examination

Certification Prerequisites

• At least compulsory education, relevant professional experience, and technical training

More information about KNAUF training seminars can be found here.

Scope
The TÜV HELLAS Geographic Information Systems (GIS) Specialist certification scheme by refers to a specialized professional engaged in a comprehensive system for the collection, storage, management, analysis, and visualization of data related to phenomena occurring in geographical space, using appropriate computer software. Within this context, the professional may also perform supporting tasks for surveying engineers.

Syllabus

• Surveying – Cartography
• Geographic Information Systems (GIS)
• Databases / Programming
• Decision-making

Sub-schemes and Specializations
(Levels: Basic & Advanced)

• General track and specializations in:
  • Education
  • Geosciences
  • Cartography and Environment
  • ArcGIS Pro

Examination Methodology

• Theoretical examination

Certification Prerequisites

• At least compulsory education and technical training

Scope
The TÜV HELLAS Explosives and Charging Materials Management Specialist (Basic & Advanced level) certification scheme refers to a specialized professional responsible for the handling of commercial explosives — those used in the extraction of rocky geological formations — as well as the execution of blasting operations using these materials (charging and initiation of boreholes) in mines, quarries, and construction projects.

Syllabus

• Basic technical characteristics and properties of explosives and initiation systems
• Legislation and regulations related to the management principles of explosives and initiation systems concerning procurement, transport, storage, handling (loading & unloading), and on-site application (use – safety measures – misfire handling)
• Rock excavation and blast design in both underground and surface work fronts
• Explosion mechanisms

Examination Methodology

• Theoretical examination

Certification Prerequisites

• At least compulsory education, valid blaster license, relevant professional experience, age between 18 and 60, technical training

Scope
The Project Management Officer Certification Scheme is addressed to professionals capable of performing, either independently or under the guidance of a senior manager, management tasks related to the implementation of a project of any nature—technical, energy, IT, marketing, healthcare, reorganization, or any other initiative designed to achieve a specific goal and produce a new product or service.

Syllabus

• Fundamentals of Project Administration and Management
  (characteristics, planning, analysis, monitoring, project organization)
• Project Management Process
  (Initiation – Coordination – Control – Risk Analysis & Management – Completion)
• Specifications related to quality, time, and cost, and parameters relevant to the project scope
• Resource and procurement management
• Relevant legislation and regulations
• Project time scheduling (techniques and tools), and monitoring of individual tasks
• Human resource management within a project, and communication management techniques
• Cost estimation methods, project costing, budgeting, financial indicators, calculations, spreadsheets, and other software tools
• Project management software
• Progress reporting and presentation software
• Managing the project’s external and internal environment

Examination Methodology

• Theoretical and practical examination

Certification Prerequisites

• At least compulsory education and technical training

Scope
The TÜV HELLAS Specialist in Integrated and Automated Study and Project Management Systems Certification Scheme concerns a specialized professional who, either independently or under the guidance of a Project Manager leader, undertakes tasks related to the design, supervision, and management of construction project implementation. This role spans all phases of a project, including study, design, costing, procurement of raw materials, equipment, and contracts, construction, supervision, measurement, start-up and testing, operation, and maintenance. The scheme is based on the FIAPP approach—a project management “philosophy” that can be applied across multiple categories of projects such as construction (buildings, infrastructure, roadworks, port works, etc.), industrial (machinery, equipment, product manufacturing), IT (software development, hardware construction and installations), and Business Process Reengineering.

Syllabus

• The current state of the construction industry
• Emerging practices in the construction sector: 3D, ERP, 4D/FIAPP
• FIAPP – Fully Integrated and Automated Project Management Systems
• Advantages of FIAPP technology
• Development and evolution of FIAPP technology
• Comparison of methodologies and technologies
• FIAPP: Work environment – benefits of using the technology
• FIAPP: 4D models
• Disadvantages of FIAPP technology
• Ongoing evolution of FIAPP

Examination Methodology

• Theoretical examination

Certification Prerequisites

• At least compulsory education and technical training

Scope
The TÜV HELLAS Smart Buildings Programming Specialist Certification Scheme pertains to a specialized professional capable of independently and responsibly managing, implementing, and designing "smart" systems for building facilities and other infrastructures. This is achieved through the use of cutting-edge methodologies and innovative tools (such as Building Management Systems, Building Information Modeling, Building Information Management, etc.), in alignment with national and European legislation as well as international standards. Among other responsibilities, the Smart Buildings Programming Specialist participates in all phases of the project—from design to operation and maintenance of the building—contributes to planning and construction, supports the programming and implementation of building automation projects, and is involved in calculating the environmental and economic benefits of transitioning to and installing smart management systems.

Syllabus

• Environmental conditions for technical and other infrastructure projects
• Legislation and standards for environmental awareness
• Creation of a “green profile”
• Identification of funding sources for environmental projects
• Techniques and technologies for recycling specialized recyclable materials
• Incentives for waste processing and utilization using new technologies
• The significance of BIM in the design and construction of technical projects
• BIM as a tool for contractors and builders
• BIM as a tool for subcontractors and suppliers
• Introduction to REVIT as a BIM application
• Principles of communication networks and interoperability
• Smart applications systems
• Building Management System – BMS

Examination Methodology

• Theoretical examination in multiple-choice format

Certification Prerequisites

• At least compulsory education and technical training

Scope
The TÜV HELLAS certification scheme for Riggers applies to workers engaged in lifting and transporting loads. Specifically, a rigger is responsible for securing, fastening, and balancing loads using lifting equipment such as slings, wire ropes, chains, shackles, and other rigging hardware. In coordination with the crane or lifting equipment operator, they ensure the safe execution of lifting operations. Typically, such professionals work or seek employment in:

• Industrial facilities (refineries, metallurgy plants, chemical industries, etc.)
• Construction sites
• Port facilities
• Locations where lifting operations are performed
• Building and civil engineering projects

Syllabus

• Legislation – Duties of a Rigger
• Lifting equipment (slings, chains, wire ropes, shackles) – Field inspection
• Signalling methods (hand signals and communication)
• Finding and calculating the center of gravity, lifting steel pipes
• Load lifting – Calculations and practical exercises
• Use of forklifts (FLT)
• High-risk lifting – Lifting plans
• Safety instructions for lifting (lifting guide), markings, and use of Personal Protective Equipment (PPE)
• Safety statistics – Minimum clearance distances from Overhead Transmission Lines (OHTL)
• Recognition of unsafe acts and conditions

Examination Methodology
Multiple-choice theoretical examination

Certification Prerequisites
At least compulsory education and technical training

Scope
The TÜV HELLAS certification scheme for 3D Design Software Specialists applies to professionals who work with design programs enabling the creation of three-dimensional models. Within this context, the certified professional may carry out supportive tasks primarily in mechanical design, as well as in fields related to architecture and other engineering disciplines.

Syllabus

Basic Wireframe Models

• Understanding the fundamental principles of wireframe modeling
• Recognition and application of wireframe model commands

Surfaces (Regions & 3D Faces)

• Knowledge of wireframe surface modeling
• Commands for designing 3D geometric shapes
• Recognition of surface design commands

Material Application (Materials)

• Capabilities of the RENDER command
• Functions for adding materials to models
• Properties and settings for material applications

Solids

• Understanding properties of solid bodies
• Commands for designing solid bodies

Boolean Operations

• Knowledge and analysis of Boolean functions

Coordinate Systems (WCS & UCS)

• Working with World Coordinate System (WCS) and User Coordinate System (UCS)
• Capabilities and functions within WCS & UCS frameworks

Material Mapping

• Commands for mapping materials onto models
• Application of materials to objects and models

Creating New Materials

• Capabilities for developing new materials
• Recognition of commands for creating custom materials

Introduction to Lighting

• Fundamental knowledge of model lighting
• Identification of light sources within 3D environments
• Commands for applying lighting to 3D models

Examination Methodology
Multiple-choice theoretical examination

Certification Prerequisites
At least compulsory education and technical training

Scope
The TÜV HELLAS Smart Urban Infrastructure Management Specialist Certification Scheme pertains to a specialized professional responsible for the strategic planning and transitional implementation of existing cities into the new smart era. This role encompasses participation in a wide range of processes, including mapping the evolution of digital technologies, managing urban infrastructure, formulating a municipality's digital transformation strategy with a primary focus on urban infrastructure, and identifying opportunities for technological investment that maximize positive impact while minimizing the environmental and societal footprint of technology.

Syllabus

Fundamental Principles of Smart Cities

• Needs analysis and challenges of modern urban life
• The concept of “Smart City” and “Smart Urban Infrastructure”
• Urban infrastructure management

Smart Cities Applications and Services

• Innovation and emerging technologies
• Funding tools for urban applications and services
• Identifying challenges in the design of smart cities

Information and Communication Technologies (ICT) in Smart Cities

• Integrating ICT into existing infrastructure
• Urban digital technologies
• The role of ICT in urban transformation
• The impact of ICT on infrastructure

Examination Methodology

• Multiple-choice theoretical examination

Certification Prerequisites

• At least compulsory education and technical training

Scope
The TÜV HELLAS Facility Management Officer Certification Scheme pertains to a specialized professional responsible for managing and delivering agreed-upon support services to ensure the functionality of a built environment. Essentially, this role integrates multiple disciplines to ensure the seamless operation of a facility—where people, machines, buildings, and various forms of technology coexist—creating the optimal environment for achieving organizational objectives.

Syllabus

Introduction to Facility Management

• Definitions and the ISO 41001:2018 standard
• Services and responsibilities of a Facility Manager
• The scope of Facility Management
• Outsourcing of services
• Role description of the Facility Manager and employer expectations

Maintenance of Building Facilities (Hard FM)

• General maintenance concepts
• What requires maintenance, maintenance digitalization: CMMS systems and equipment hierarchy
• Types of maintenance
• Spare parts management

Energy Efficiency in Building Management

• Sustainable development and environmental considerations
• Energy-saving practices in buildings and the Energy Performance Regulation for Buildings (KENAK)
• Categories of energy-saving measures, building envelope, and building systems

Cleaning, Security, Occupational Health & Safety

• Workplace hygiene and safety procedures

Budgeting and the Role of Facility Management in Financial Planning

• Types of planning based on time horizon
• What is a budget and its phases
• Selected budgeting methods
• Breakdown of FM-specific budgets

Key Performance Indicators (KPIs)

• Why measure?
• Performance metrics and goal setting
• Relevant KPIs in Facility Management activities

Interpersonal Skills of the Facility Manager

• Negotiation
• Communication
• Complaint management

Service Contracts and Contract Management

• Outsourcing in service provision
• Service procurement
• Service specification design
• Researching potential contractors
• Selection, assignment, final contract
• Execution and management of contracts
• The Facility Manager's role in contract administration
• Service contract management, with emphasis on maintenance
• Project contract administration
• Risk management in upgrade and project-related contracts

Examination Methodology

• Multiple-choice theoretical examination

Certification Prerequisites

• At least compulsory education and technical training

Scope
The Structural Protection Technician Certification Scheme refers to a specialized professional capable of independently and responsibly performing the selection and application of structural protection and repair systems on reinforced concrete, in accordance with the principles and methods of the ELOT EN 1504 standard. Furthermore, this professional is qualified to ensure the quality of repair, protection, and reinforcement works through the necessary structural inspections.

Certification Levels

• Specialist in Inspection & Application for the Protection and Repair of Reinforced Concrete Structures in accordance with ELOT EN 1504
• Specialist in the Design & Application of Hygrothermal Protection of Structures and Related Specialized Building Systems

Syllabus

Specialist in Inspection & Application for the Protection and Repair of Reinforced Concrete Structures in accordance with ELOT EN 1504

• Principles & Methods of ELOT EN 1504
• Damage Assessment & Recovery
• Restoration Methods based on ELOT EN 1504 principles
• Applications & Materials
• Cathodic Protection in accordance with ELOT EN 1504-9

Specialist in the Design & Application of Hygrothermal Protection of Structures and Related Specialized Building Systems

• Physics of moisture transport and measurement
• Properties of thermal insulation materials
• Passive building standard
• Properties, scope, and case studies of structural product systems

Examination Methodology

• Multiple-choice theoretical examination

Certification Prerequisites

• At least compulsory education and technical training

Scope
The Glass Pane Technician Certification Scheme is addressed to craftsmen who process and install glass, mirrors, or crystal components across a wide range of applications—from the simplest to the most complex and technically demanding—always in compliance with safety regulations as mandated by national and European legislation.

Syllabus

• Organization and management of a glass manufacturing and trading facility
• Principles and tools of project management
• Basic marketing principles
• Technical drawing – Scale interpretation
• Preliminary measurements – Cost estimation of materials and labor
• Material properties – Technologies
• Cutting – Processing – Installation of glass panes
• Specifications – Ordering procedures
• Transportation – Storage

Examination Methodology

• Multiple-choice theoretical examination

Certification Prerequisites

• At least compulsory education and technical training