Health & Safety Sector
The health sector is particularly sensitive and fundamental. As one of the key pillars of any governmental or non-governmental system, it is concerned with the protection and assurance of Health and Safety in the workplace, across all types of working environments. Critical aspects of health services include medical equipment, social care, first aid, and the distribution of pharmaceuticals. The primary goal of the sector is the prevention of injuries, accidents, and illnesses that may be caused by occupational activity. A complementary aim is the promotion of healthy and safe work practices.This is a sector of vital importance, as the requirement for implementing safety rules and procedures serves a dual purpose: firstly, the protection of workers, and secondly, the avoidance of legal and financial consequences for businesses or organizations.
Ensuring occupational health and safety contributes to increased productivity and job satisfaction among employees. More broadly, the proper management of health and related risks enhances the image and reputation of a business or organization in the market.
Toward this direction and in pursuit of all workplace objectives, the crucial role of personnel certification is strongly emphasized — both from the perspective of employees and that of employers and the wider public. Certification ensures that workers are equipped with the necessary knowledge and skills to perform their duties safely, protecting their health while also demonstrating compliance with applicable laws and regulations. One such example of compliance is the mandatory use of Personal Protective Equipment (PPE) under specific working conditions. Through proper training and certification, the employee proves their ability to reduce the risk of workplace accidents and occupational illnesses. As a result, a serious, responsible, and trustworthy professional profile is presented — enhancing the professional image of a capable worker. In summary, certification in the field of health and safety is deemed essential and is widely recognized as a valuable asset for any employee, especially when highlighted in their resume. Among the most in-demand certified specialties are: Quality Management and Pharmaceutical Distribution Personnel, First Aid Specialists, Social Care Professionals for Individuals with Disabilities.
Scope
The TÜV HELLAS Regulatory Affairs Officer for a Medical Device Trading Company certification scheme pertains to a specialized professional who manages matters related to the specific European and National regulatory framework for medical devices (EU regulations and Greek legislation), within companies that trade, distribute, or manufacture medical devices.
Syllabus
- Definitions of Medical Devices
- Certification Procedures
- Obligations and Roles of Economic Operators
- European Directives, Regulations, MEDDEVs, Borderline Manual
- Procurement Legislation
- Ministerial Decision on the Distribution of Medical Devices
- Decisions and Circulars from the Ministry of Health and EOF (National Organization for Medicines), Requirements of Standards ISO 13485, ISO 9001, & ISO 14971 related to the regulatory framework for medical devices
- Medical Device Coding Systems
- Code of Ethics of Professional Associations
- Information required on CE Marking Certificates, Product Declarations of Conformity, and Statements of Compliance with Ministerial Decision ΔΥ8/1348/2004
- Product Registration Procedures in National Registries; knowledge of information provision requirements for medical devices
- Understanding of labeling requirements
- Knowledge of performance monitoring requirements for medical devices
- Definition of an Adverse Event
- Specific requirements from the Competent Authority regarding the management of adverse events
Examination Methodology
Theoretical examination
Certification Prerequisites
At least compulsory education and relevant professional experience
Scope
The Social Care Professionals for Persons with Disabilities certification scheme refers to specialized professionals involved in the care of individuals with disabilities who are currently employed or wish to work in relevant care structures (such as Supported Living Residences – SYDs, or Day Care Centers – KDHFs). These professionals may be directly responsible for, or indirectly assist in, the service and support of these individuals. The scheme focuses particularly on forms of disability internationally recognized under the term “mental health”, including mental disorders such as autism, intellectual disability, and related conditions.
Sub-schemes / Specializations
- Auxiliary Personnel
- Support and Care Staff
- Social Care Planning Officer
Syllabus
- Categories of persons with disabilities and specific case characteristics — terminology, their rights
- Methods of behavior and communication management
- Hygiene rules and safety considerations
- Emergency incident management
- First aid
- Methods for handling and recording incidents
- Basic knowledge of developmental psychology and pedagogy
- Basic knowledge of educational tools and methods
- Person-centered planning
- Drafting and monitoring of individual care plans
- Knowledge of the regulatory framework for persons with disabilities
- Understanding of how support structures operate
- Basic knowledge of personal well-being
- Creative activities and physical exercise
- Basic knowledge of medication administration
- Basic knowledge of health-related matters
- Historical development and modern trends in the field of social care
- Basic principles of administration
- Organizational management and operations
- Principles of quality and management systems
Examination Methodology
Theoretical examination
Certification Prerequisites
At least compulsory education, a clean criminal record, and relevant professional experience
Scope
The Pharmaceutical Quality Management & Distribution Officer certification scheme refers to personnel responsible for supporting and carrying out all tasks related to the production, distribution, and storage of pharmaceutical products within pharmaceutical, manufacturing, or trading companies. Among other responsibilities, their work involves various quality assurance activities related to the distribution of pharmaceuticals, all contributing to the preservation of drug quality.
Syllabus
- Operation of pharmaceutical distribution and storage
- Management of warehouse equipment
- Knowledge of basic pharmaceutical terminology
- Knowledge of fundamental quality management terminology
- Understanding of the basic principles of Good Manufacturing Practice (GMP) and Quality Control
- General knowledge of the pharmaceutical supply chain in Greece
- Health and safety regulations in the workplace
Examination Methodology
Theoretical examination
Certification Prerequisites
At least compulsory education and technical training
Scope
The TÜV HELLAS Chlorination Operations Technician certification scheme refers to a specialized technician capable of performing chlorination tasks at central water treatment facilities and at points where water is made available to consumers—such as central pumping stations (for water supply and wastewater), central reservoirs, and boreholes.
Syllabus
- Properties and specifications of chemical substances used in the water supply network
- Materials and equipment technology for water supply networks
- Monitoring and Operation
- Construction and maintenance of Water Supply and Chlorination Facilities
- Metrology and measurement/control devices
- Health & Safety in the workplace
Examination Methodology
Theoretical examination
Certification Prerequisites
At least compulsory education and technical training
Scope
The TÜV HELLAS First Aid Specialist certification scheme is intended for the general public wishing to validate their knowledge of first aid and their ability to respond to emergency situations.
Syllabus
- Basic Principles of First Aid
- First Aid Kit
- Use of Protective Equipment – Primary Assessment
- Management of Physical Shock
- Animal Bites and Stings
- Recognition and Management of Seizures
- Recognition and Management of Burns
- Management of Severe Bleeding
- Use of an Automated External Defibrillator (AED)
- Cardiopulmonary Resuscitation (CPR)
- Conscious Choking Victim
- Response to Illnesses and Injuries
- Injury Assessment
- Incident Recognition and Evaluation
Examination Methodology
Theoretical examination
Certification Prerequisites
At least compulsory education and technical training
Volunteer
Scope
The TÜV HELLAS Volunteer certification scheme refers to individuals who are appropriately trained to provide comprehensive, safe, and coordinated services in volunteer activities—whether individual or organized, carried out personally or through Civil Society Organizations (CSOs), or via Corporate Social Responsibility (CSR) programs of their employers or educational institutions.
Syllabus
- General principles of volunteering and related organizations
- Sustainability and Responsible Action (Sustainable Development Goals, CSR, Individual and Corporate Social Responsibility)
- Benefits of Volunteering
- Best Practices
- Safety Rules
- Code of Ethics
- Principles, Skills, and Values of Volunteering
- Participation in Volunteer Action (preparation, evaluation, and use of Logbook)
Examination Methodology
Theoretical examination
Certification Prerequisites
At least compulsory education and technical training
Occupational Safety Consultant
Scope
The TÜV HELLAS Occupational Safety Consultant certification scheme refers to a specialized professional offering services to businesses and organizations aiming to improve working conditions and ensure compliance with safety regulations. This professional is involved in the analysis and assessment of occupational risks, proposing strategies and measures for accident prevention and employee protection. They also provide advice and training on occupational health and safety issues. Additionally, they support companies in developing and implementing safety policies and procedures in alignment with applicable legislation.
Sub-schemes / Specializations
There are two certification sub-schemes:
- Occupational Safety Consultant for Technical Projects
- Occupational Safety Consultant for Industrial Sites / Logistics Centers
Syllabus
- Introduction to Occupational Health & Safety (OHS), General Principles of National Legislation
- Legal Framework, Key Concepts of Occupational Health and Safety
- Duties of Employers and Employees, Participation in OHS Issues, Safety Technician & Occupational Physician
- Accident Management – Criminal & Civil Liability
- Health & Safety Plan, Written Occupational Risk Assessment
- Required Specifications for Workspaces
- Building and Spatial Requirements – Workplace Layout
- Safety Signage in Facilities
- Risks Related to the Use of Electrical Equipment – Underground & Overhead Utility Networks
- Hazards from the Use of Work Equipment
- Use of Work Equipment, Construction Machinery, Lifting Devices
- Personal Protective Equipment (PPE)
- Welding/Cutting/Pressurized Equipment
- Working at Heights Using Scaffolding & Ladders
- Risk Factors in the Workplace
- Physical Hazards in the Workplace
- Biological Hazards in the Workplace
- Chemical Hazards in the Workplace – Material Safety Data Sheets (MSDS)
- Task-Specific Hazards
- Core Tasks: Loading/Unloading & Transport of Goods, Vehicle and Pedestrian Traffic – Product Storage
- Specialized Risks Based on Work Performed
- Specific Hazards, Maintenance & Repairs
- Working in Confined Spaces, Isolated Workstations, Work Permits
- Ergonomics in the Workplace / Manual Handling – Musculoskeletal Disorders
- Crisis/Emergency Management
- Fire Safety in the Workplace
- Emergency Incident Management
Examination Methodology
Theoretical examination
Certification Prerequisites
At least compulsory education and technical training
Contact Details
Mesogeion Av. 282
155 62 Cholargos, Greece
Tel.: +30 215 215 7434
Fax: +30 210 6528025
peoplecertification@tuv-nord.com