The standard ISO 29990:2010 aims to improve the quality of the service provided by non-formal training and education such as vocational training, life-long learning and in-house company training.
The ISO 29990:2010 standard, Learning services for non-formal education and training- Basic requirements for service providers provides a generic model for good quality services in the design, development and delivery of non-formal education, vocational training and development.
An organisation can expect to gain the following benefits from being certified in accordance with the requirements of ISO 29990:2010:
- A competitive advantage,
- It demonstrates an organisation’s commitment to the provision of high quality education and training services,
- It enhances the reputation and credibility of the organisation as a quality service provider across local and international markets.