Speedy Freight Achieves ISO 27001 Certification with TÜV UK

Speedy Freight, a leading franchisor in the UK courier and logistics sector, recognised the growing importance of cybersecurity in safeguarding its operations and maintaining trust with clients. To address these challenges, the company embarked on a journey to achieve ISO 27001 certification, partnering with TÜV UK to enhance its information security management system (ISMS).

Speedy Freight's board identified cybersecurity as a significant risk to the business, prompting the decision to pursue ISO 27001 certification. Prior to certification, the company faced challenges in application versioning and device management with a lack of detailed records on devices. These areas were prone to falling behind without structured improvement processes and policies.

To prepare for certification, Speedy Freight purchased the ISO 27001 standard, conducted a gap analysis and trained an employee as an internal auditor. The company carried out a risk assessment, developed an ISMS manual and adjusted its systems accordingly. Monthly management review meetings with key stakeholders ensured continuous engagement and oversight throughout the 18-month preparation period. While many standards were already in place, the biggest challenge was ensuring adequate documentation and proof to support them, particularly in getting the policy side right. The further Speedy Freight advanced in the certification process, the more they identified opportunities for improvement resulting in significant enhancements to their security framework.

Speedy Freight has maintained a strong working relationship with TÜV UK over seven years, having already achieved ISO 9001 and ISO 14001 certifications with them. The ISO 27001 certification process fitted seamlessly alongside these existing standards. The partnership has been beneficial with TÜV UK's auditor providing consistency and understanding of the business. Speedy Freight and TÜV UK worked closely together to agree on a suitable scope for certification and a reasonable number of audit days, ensuring a smooth and effective auditing process.

Achieving ISO 27001 has provided Speedy Freight with a competitive edge and instilled confidence in customers, suppliers, employees and investors. Certification has improved the company's security posture and client trust, offering tangible benefits in the marketplace. Speedy Freight plans to maintain and enhance its information security practices through an ongoing cycle of Plan-Do-Check-Act (PDCA), recognising the importance of continuous vigilance and improvement.

Speedy Freight's successful ISO 27001 certification, facilitated by TÜV UK, underscores the importance of robust information security practices in today's digital landscape. The partnership has strengthened Speedy Freight's operations and enhanced its reputation as a trusted logistics provider.