ISO 9001

ISO 9001: Quality Management System

ISO 9001:2015 is the globally recognised standard for Quality Management Systems (QMS), designed to help organisations across all sectors enhance the quality of their products and services. By implementing ISO 9001, businesses can effectively respond to evolving customer and legal requirements, ensuring they remain competitive in today's dynamic market.

This standard provides a comprehensive framework for improving operational efficiency, streamlining processes and fostering a culture of continual improvement. Certification to ISO 9001 demonstrates a commitment to quality management and compliance, offering a strategic advantage that can help organisations stand out from their competitors. With over a million organisations worldwide certified to ISO 9001, it is a testament to its effectiveness in driving business success. Whether you are a small business or a large corporation, ISO 9001 can be tailored to meet your specific needs, helping you achieve consistent quality and customer satisfaction.

What is ISO 9001?

ISO 9001 is a key standard for quality management, enabling organisations to consistently meet customer expectations and regulatory requirements. It applies to any industry and size, providing a structured approach to managing quality through clear objectives and continuous improvement. By implementing ISO 9001, businesses can proactively address potential issues, enhance internal communication, and foster collaboration. This leads to improved reputation, stakeholder trust, and access to new market opportunities.

ISO 9001 follows the Annex SL framework. This allows ISO 9001 to be easily combined with other standards such as ISO 14001, ISO 27001, ISO 45001 and ISO 50001 in an Integrated Management System.

Certification Process

Year 1

Stage 1

The Stage 1 audit assesses your organisation's readiness for certification. It involves reviewing documentation, evaluating site-specific conditions and ensuring that key processes are in place. This stage identifies areas needing improvement before proceeding to Stage 2.

Year 1

Stage 2

The Stage 2 audit is a comprehensive evaluation of your quality management system's implementation and effectiveness. Our auditors examine records, interview staff and observe processes to ensure compliance with ISO 9001 standards. Successful completion leads to a recommendation for certification.

Year 1

Certification Decision

After the Stage 2 audit, TÜV UK will review the audit findings. If your organisation meets all requirements, a certification decision is made, and you are awarded the ISO 9001 certificate. This confirms your commitment to quality management standards.

Years 2 & 3

Annual Surveillance

These audits occur annually to ensure ongoing compliance with ISO 9001 standards. Our auditors review processes, address any non-conformities and verify continuous improvement. Surveillance audits help maintain certification and ensure your quality management system remains effective.

Year 4

Recertification

Conducted every three years, the recertification audit reassesses your entire quality management system. It ensures continued compliance with ISO 9001 standards and evaluates improvements made since the initial certification. Successful completion renews your certification for another cycle!

Other Information

On 22 February 2022, the International Accreditation Forum (IAF) and the International Organization for Standardization (ISO) IAF published a joint communiqué to highlight the addition of climate change considerations to a number of existing ISO management system standards (MSS).

Clauses 4.1 and 4.2 of the MSS are affected. This is to ensure that climate change issues are considered by the organization in the context of the effectiveness of the management system in addition to all other aspects.

Benefits of ISO 9001 Certification

Enhanced Customer Satisfaction: Meet customer demands and improve loyalty.
Improved Efficiency: Streamline operations and reduce waste.
Competitive Advantage: Stand out from competitors with a recognised certification.
Risk Management: Identify and mitigate risks effectively.
Integration: Easily integrate with other standards like ISO 14001, ISO 27001, ISO 45001 and ISO 50001.

CQI & IRCA ISO 9001:2015 Lead Auditor Training Course

TÜV UK's ISO 9001:2015 Lead Auditor Training Course prepares you to become a certified Lead Auditor in Quality Management Systems. CQI and IRCA certified, this programme offers globally recognised education, covering all aspects of auditing to ensure compliance with international standards. It equips you to conduct first, second, and third-party audits against ISO 9001:2015, following ISO 19011 and ISO/IEC 17021 guidelines.

Why Choose TÜV UK?

TÜV UK is a leader in ISO 9001 certification, offering:

Expert Support: Our skilled auditors provide comprehensive guidance throughout the certification process.
Global Recognition: TÜV UK is part of the TÜV NORD Group, a globally respected certification body.
Impartial Certification: Benefit from an independent third-party assessment.

Already certified?

If you currently hold a valid accredited certificate from another provider, transferring your certification to TÜV UK is straightforward and hassle-free. Contact us and transfer today!

Transfer My Certificate

Get Started Today!

Embark on your journey to excellence in quality management with TÜV UK. Contact us today to learn more about our ISO 9001 certification services and how we can support your organisation in achieving its quality goals.

FAQs

Frequently Asked Questions

ISO 9001 requires organisations to establish a Quality Management System (QMS) that includes clear processes for leadership, planning, support, operations, performance evaluation, and continual improvement. It focuses on meeting customer needs and regulatory requirements.

ISO 9001 enhances business efficiency by streamlining processes, reducing waste and improving product quality. It fosters customer satisfaction and loyalty, providing a competitive edge and opening new market opportunities.

To be certified, your organisation must implement a QMS that meets ISO 9001 standards, undergo a successful audit by an accredited body, like TÜV UK, and demonstrate continual improvement and compliance.

Preparation involves understanding the standard, conducting a gap analysis, implementing necessary changes, training staff and documenting processes to align with ISO 9001 requirements.

The main purpose of ISO 9001 is to provide a framework for quality management that helps organisations consistently meet customer and regulatory requirements while driving continual improvement.

To get certified, follow these steps: understand the standard, implement a compliant QMS, conduct a gap analysis, undergo a two-stage audit and achieve certification from an accredited body, like TÜV UK.

The cost varies based on the size and complexity of your organisation, the maturity of your existing management system and the scope of certification. Contact us for a tailored quote.

ISO 9001 is suitable for organisations of all sizes, from small businesses to large corporations, across various industries. It provides a flexible framework that can be adapted to specific needs.

ISO 9001 drives continuous improvement by requiring regular performance evaluations, setting quality objectives, and implementing corrective actions to enhance processes and outcomes.

ISO 9001 is not mandatory but is often required by customers and partners as a condition for business relationships. Certification provides credibility and can be a strategic advantage in competitive markets.