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ISO 21001

ISO 21001 certification as a competitive advantage

Many educational institutions face regional or even national competition. TÜV NORD CERT offers ISO 21001 certification so that you can position yourself favourably with your target groups as an educational service provider. The certificate signals to potential customers that the quality of your training courses meets internationally recognised standards.

In terms of content, ISO 21001 focuses primarily on the needs of the learners - at the same time, however, it also considers the teachers and the entire social, economic and ecological environment of your organisation. Thematically and conceptually, the standard is orientated towards the relevant topics of educational institutions, regardless of the type of learning service.

The standard also contains tips for the successful and practical implementation of the requirements.

Target group

  • All organisations and companies involved in vocational training and lifelong learning (from early childhood education to adult education)
  • Academies and higher education institutions
  • In-house training and further education
  • All types of teaching and learning methods

Advantages and benefits of ISO 21001 certification

The ISO 21001 certificate is an effective and confidence-building tool to:

  • make your own educational organisation more competitive in the context of its educational mission, vision and goals
  • demonstrate constantly increasing effectiveness and efficiency by means of consistent processes and suitable evaluation tools
  • demonstrate the application of international best practice solutions in education management
  • stimulate excellence and innovation.

  • Identification as a quality provider through successful certification
  • More success when applying for public contracts
  • Better starting position for accreditation in accordance with the Accreditation and Authorisation Ordinance for Employment Promotion (AZAV)
  • International marketability
  • Process optimisation (P-D-C-A)
  • Clearly defined and documented processes
  • Development of internal quality capability
  • Motivation of staff and active involvement of staff in change processes

  • Transparency/comparability of offers
  • Transparency/comparability also across national borders
  • Reliability of the programmes
  • Information on assessment criteria for learning opportunities
  • Optimised processes
  • Improved learning environment
  • Provision of resources, including trainers, with sufficient competences

  • ransparency/comparability of offers
  • Transparency/comparability also across national borders
  • Reliability of the programmes
  • Information on assessment criteria for learning opportunities
  • Optimised processes
  • Improved learning environment
  • Provision of resources, including trainers, with sufficient competences

The most important information for you at a glance

ISO 21001:

  • is a modern management system standard, especially for educational organisations
  • has a high-level structure and is therefore compatible with other management system standards, such as DIN EN ISO 9001
  • has a risk-based approach
  • is flexible in its application (comparable to DIN EN ISO 9001)
  • has specific requirements for documentation
  • has an approx. 80% textual correspondence with DIN EN ISO 9001, 20% are education-specific topics
  • ISO 21001 is accredited by the DAkkS.

The audit process for ISO 21001 certification

1

Step 01

Enquiry & quotation

2

Step 02

Commissioning TÜV NORD

3

Step 03

Audit stage 1: Determination of readiness for certification

4

Step 04

Audit stage 2: Certification audit

5

Step 05

Issue of the certificate

We are looking forward to your inquiry