ISO 9001

Documented performance capability

The standard defines the requirements related to supply of products to meet customer as well regulatory requirements applicable. The standard also specifies framework to assess the customer perception and the continual improvements.


The ISO 9001 certification is an international standard that defines good management practices. The certification aims at providing a global standard that spells out quality and trust. To meet the requirements for the ISO 9001 certification, an organisation should demonstrate its ability to consistently provide products that meet applicable regulatory requirements and continue to meet changing expectations of customers.

ISO 9001 certification

The purpose of ISO 9001 is to facilitate international trade by providing a single standard that is recognized and respected globally. It is a generic standard and is applicable to organizations in all areas of work. Some of the areas are manufacturing, processing, servicing, printing, forestry, electronics, steel, computing, legal services, financial services, accounting, trucking, banking, retailing, and so on.

Manufacturing, commercial and service organizations can reap many benefits from quality system certification. Quality Management systems optimize production processes, increase efficiency and reduce costs. The ISO 9001 certificate indicates the organization’s adherence to quality management practices and minimizes the potential risk to customers. These good practices are compiled into a set of standardized requirements for a quality management system for your organisation.

ISO 9001 is important because of its international acceptance. It is recognized in more than 120 countries and is the logical choice for any organisation involved in international business or committed to quality.

Quality management provides framework which assures products and services satisfy the customer's quality requirements and comply with all the regulations applicable to those products or services.


A well designed and implemented quality management system, based on ISO 9001 can provide organizations with the following benefits:

  • Framework for improvements
  • Improves product reliability
  • Better process control and flow
  • Better documentation of the processes
  • Greater employee quality awareness
  • Better understanding of customer expectations

Certification process

The certification process is a multiple-step process. The certification cycle is described briefly:

  • Application for certification from client
  • Offer from TÜV NORD Thailand
  • Offer acceptance from client and order confirmation by TÜV NORD Thailand
  • Pre-audit (optional)
  • Certification audit – (Stage 1 + Stage 2)
  • Issue of certificate on successful completion of certification audit
  • Surveillance audits at defined interval
  • Recertification audit after 3 years

Our services

Our team will work with your organisation to facilitate the process of achieving this recommended certification. TÜV NORD Thailand 's audits certify your organisation as being committed to continual improvement and customer satisfaction. Our audits ensure your organization’s fulfillment of statutory and regulatory product requirements and the presence of efficient management information systems and review.