ISO 9001:2015 Awareness for Top Management - Webinar

Course Overview

ISO 9001:2015 specifies requirements for a quality management system when an organization needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements and; aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements. Within ISO 9001:2015 Standard, top management has a very important role to play in order to ensure the quality management system to be successful.

This 1-hour ISO 9001:2015 Awareness for Top Management - Live Webinar will provide your top management with a lot of information on how to comply with ISO 9001:2015 requirements. Join us now to know more about ISO 9001:2015 and see how it applies to your organization.


What will you learn?

  • What is ISO 9001:2015 Standard?
  • What are the requirements for top management in ISO 9001:2015 Standard?
  • What is process approach?
  • What is risk-based thinking?
  • What shall top management do to comply with ISO 9001:2015 Standard requirements?


Come to join us on May 22, 2019 at 1:00P EDT for our complimentary informative webinar to start your journey to ISO 9001:2015.

Meet Our Trainer



Fanny Ho

Training Manager

Fanny Ho is our Training Manager overseeing various regions including USA, Canada, Mexico, Argentina and Brazil, etc. and leading global projects. Her specialties include ISO 9001, ISO 14001, OHSAS 18001, ISO 45001, ISO 22301, ISO/IEC 27001, ISO/IEC 20000-1, ISO 50001, ISO 26000, ISO 37001, ISO 31000, ISO 39001, IATF 16949, GHG and RIO/R2 programs, etc.

She has over 27 years’ global experience in training and auditing in various industries including automotive, rubber and plastic products, metal, mining, steel, food, beverages, tobacco, textile and textile products , leather and leather products, wood and wood products, pulp, paper and paper products, publishing and printing, coke and refined petroleum products, nuclear fuel, chemicals, chemical products and fibres, water testing, pharmaceutical, mineral products, construction, machinery and equipment, electrical and optical equipment, medical devices, aerospace, transportation, freight forwarding, recycling, electricity supply, energy management, wholesale and retail trade, repair of motor vehicles, computer and household products, storage, communication, home appliances, furniture, IT, hardware and software, research and development, engineering services, public administration, hospitality, financial institutions, educational institutions, travel agencies, employment agencies, health services and social services, etc. Her training and auditing experience covers North America, South America, Europe, Caribbean and Asia.

She has been certified lead auditor with CQI IRCA and Exemplar Global and IRCA lead tutor for over 25 years. She is also an IATF certified auditor. She is currently ASQ certified engineer and senior member of CQI (UK), ASQ (US), HKQMA and HKSQ (Hong Kong) and SQI (Singapore). She has been committee members with ASQ (US), IET (UK) and global auditor certification examination program development team. She is an award winner given by the Bureau for Excellence in Durham Region (BEDR) in Ontario, Canada.