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Customer Satisfaction Questionnaire

Your Company

Please help us improve by rating different aspects of our services provided

 

TUV UK Office
Politeness and helpfulness of staff: 1 = poor | 10 = excellent*
Efficiency and promptness dealing with enquiries: 1 = poor | 10 = excellent*
Clear, correct and timely prepared documentation (quotes & letters): 1 = poor | 10 = excellent*
Timely issue of certificates: 1 = poor | 10 = excellent*
Communications regarding certification: 1 = poor | 10 = excellent*
Audit
Preparation, audit plan: 1 = poor | 10 = excellent*
Politeness, conduct during the audit: 1 = poor | 10 = excellent*
Professionalism, knowledge of relevant Management Systems standards: 1 = poor | 10 = excellent*
Technical competence and understanding of client's business: 1 = poor | 10 = excellent*
Time management during the audit: 1 = poor | 10 = excellent*
Clear explanation of any findings or nonconformances: 1 = poor | 10 = excellent*
Report quality: 1 = poor | 10 = excellent*
Value added, helpfulness: 1 = poor | 10 = excellent*
Overall
Overall: 1 = poor | 10 = excellent*
Would you like to receive additional information on any of the following services? *
Would you recommend TUV UK to others?*

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Confirmation *

Please contact us if you have any questions

TÜV UK Ltd

AMP House
Suites 27 - 29, Fifth Floor, Dingwall Road
Croydon, CR0 2LX

+44 20 8680-7711
Fax: +44 20 8680-4035

Enquiries.UK@tuv-nord.com

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