IT Process Management
For companies or organizations already been certified with ISO 27001, why not just goes 1 step further for ISO 20000? The ISO 20000 can assist your entire service organization with clearly defined policies and objectives to be in line with your internal and external customer demands.
Already with multiple sites including government agencies, telecom provider, and hospital certified with ISO 20000, TÜV NORD Taiwan can assist you to set your plan for entire management frame work and services, Service Level Agreements, Configuration Management, Change Management, Security Management, required resources for implementation, and continual improvement to your service organization. From training to certification, TÜV NORD Taiwan will be your best choice to provide you trust to your internal and external customers.