ISO 20000 - IT Service Management Systems
IT Service Management System（ITSMS）
For companies or organizations already been certified with ISO 27001, why not just goes 1 step further for ISO 20000?
The ISO 20000 is the leading international IT service management system standard, with the objective to ensure the quality of the IT services your company delivers. It outlines requirements for setting up the management system and best practices for managing a company’s IT service.
The ISO 20000 can assist your entire service organization with clearly defined policies and objectives to be in line with your internal and external customer demands.
Already with multiple sites including government agencies, telecom providers, and hospitals certified with ISO 20000. TÜV NORD Taiwan provides ISO 20000 certification services, covering management framework, Service Level Agreements, Configuration Management, Change Management, Security Management, and resources for implementation. TÜV NORD Taiwan offers training and certification services for ISO 20000, ensuring compliance and building trust with internal and external customers.