Soft skills are the ability to communicate effectively, promote teamwork within your organization, present ideas, manage projects and people, solve problems, and provide excellent customer care. They are critical to the success of the business. For an effective performance at workplace, the organizations need their employees to have not only domain knowledge as well as technical and analytical skills, but also the ability to deal with the external world of clients, customers, vendors, the government and public, and to work in a collaborative manner with their colleagues. Accordingly, organizations need a cluster of personality traits such as social grace, communication skills, personal habits, friendliness and optimism, all of which are qualities that play a crucial role in moulding and enhancing the overall personality. TUV India Training Academy offers various soft skills training programs e to cater to the needs and requirements of organizations and its people.