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Headquarter of the TÜV NORD GROUP

Complaint Appeal Management for DAkkS Accreditation

This document applies to TÜV NORD CERT GmbH (TN CERT) as well as all international proceedings which make use of TN CERT GmbH accreditations, approvals, notifications etc. and/or when delivering TN CERT GmbH services

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Policy

Statement of Impartiality for Validation/verification Body
PDF
104 . 49 KB
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Code of Conduct
PDF
1 . 44 MB
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Kebijakan Ketidakberpihakan
PDF
303 . 70 KB
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Complaint and Appeal Management
PDF
149 . 45 KB
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Procedure

MANUAL INTEGRASI
PDF
1 . 73 MB
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PROSEDUR PENANGANAN KELUHAN, BANDING DAN PENGADUAN KETIDAKBERPIHAKAN
PDF
711 . 68 KB
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MANAGEMENT SYSTEM CERTIFICATION PROCEDURE
PDF
888 . 78 KB
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PROSEDUR PEMBEKUAN DAN PENCABUTAN SERTIFIKAT
PDF
685 . 56 KB
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