Information and Communication Technologies

scope

The TÜV HELLAS Data Protection Officer (DPO) certification scheme applies to employees-data protection officers who, as part of their work, undertake the tasks described in Section 4 of the GDPR.

Knowledge framework (syllabus)

• General provisions, Principles of data processing,
• Rights of the subject
• Controllers and Processors
• Transfer of personal data to third countries/international organizations
• Independent supervisory authorities
• Cooperation and coherence
• Appeals
• liability and sanctions
• Special cases of processing
• Practical implementation
• Data Protection Officer
•  Risk
• Compliance leadership and standards
• Application cases

Examination methodology

Theoretical examination

Certification Requirements

At least Secondary education, relevant professional experience and technical education

scope

 The TÜV HELLAS Design and 3D Printing Specialist scheme concerns the professional involved in the electronic design and production of products with 3D printing. Among other things, this position involves participating in a wide range of processes related to the design and development of a product, the realization of an idea in an optimized physical object, the assembly and maintenance of 3D printing equipment as well as the execution of tests 3D printing.

Specializations

There are two certification levels: Basic and Advanced. The basic level mainly concerns the knowledge background that someone must have in the specialty and is introductory, while the advanced level concerns the abilities that the professional must demonstrate if he has relevant experience

Knowledge framework (syllabus)

1.Product design, Assembly and Drafting

• Commands for Creating and Modifying 2D Sketches
• Commands for Modifying and Parametric Drawing of 3D Models
•  Assembly Constraint Commands
•  Basic Elements of Technical Drawing

2. Building a 3D Printer and 3D Printing

•  Assembling Structural Components
•  Understanding and Connecting Electronics 
•   Improvements in Design and Printing Processes
•  Characterization of Materials

Advanced:
1,2 and further:
3. Additive Manufacturing

•  Additive Manufacturing Technologies 
•  Component Design 
•  Manufacturing Costing

4. Applications – design techniques and software 

•  Rhino
•  3D Studio Windows 
•  Autocad Fusion
•  Parametric Design with Solidworks
•  Technologies and applications on an industrial scale 
•  Reverse Engineering
•  FFF/FDM
•  SLA/SLS

Examination methodology

Theoretical examination

Certification Requirements

At least Compulsory education and technical training
 

scope

The TÜV HELLAS Business Analyst scheme is about a specialized professional who is the link between the possibilities offered by information technology and business objectives. Among other things, this position includes collecting, processing and analyzing data in relation to business objectives, solving business problems using appropriate models, performing audits as well as managing projects using specific methodologies.

Knowledge framework (syllabus)

1.Business Analysis

• Strategy & Business Analysis - Business Processes
•  Basic concepts of business analysis

2. Solving Management Problems in Excel

• Excel Basics
• Task Management Problems
• Linear Programming Problems
• Network Problems
•  PERT -CPM

3. Business Statistics with the R Statistical Tool

• R Language
• Data Types
• Control and Repetition Structures
• Functions
• Descriptive Statistics

For specialization Digital Transformation Executive 
1,2,3 and more:

4. New Digital Technologies

• Mobile, social, Omnichannel
• Artificial intelligence
• Internet of things
• Big Data
• Agile

5. Implementation of a digital transformation program

• Discovery & Strategy
• Design & Manage Customer Experience
• Execution and Optimization

For specialization Digital Transformation Executive with specialization in the banking sector 
1,2,3 and in addition:
6. Digital Banking Knowledge

• General Principles of Digital Banking 
• Digital Payments
• Basic Principles of Fintech
• Blockchain

7. Basic RegTech Knowledge

• Regulatory and Regulatory Framework
• Payment services Directive 2
• Open Banking

For specialization Finite Element Analyst
1,2,3 and more:
8. Analysis with One-Dimensional Finite Elements  

•  Matlab and ANSYS software
• Network and frame analysis 

9. 3D Finite Element Analysis

• 3D Elastic Finite Elements
• Finite Elements for Plates and Shells

10. Dynamic and Nonlinear Finite Element Analysis

• Eigenvalues ​​and transient analysis 
• Nonlinear Behavior due to Geometry and Material 
• Nonlinear Buckling
   

Examination methodology

Multiple choice theory exam.

Certification Requirements

At least Compulsory education and technical training

scope

 The TÜV HELLAS Data Analyst scheme is about a skilled professional who is the link between the possibilities offered by information technology and business objectives. Among other things, this position includes collecting, processing and analyzing data in relation to business objectives, solving business problems using appropriate models, performing audits as well as managing projects using specific methodologies.

Knowledge framework (syllabus)

Basic level:
1. MS Excel, R language and Knime program

• Control structures in MS 
• Descriptive statistics in MS Excel
• Descriptive statistics with R
• Clustering
• Regression
• Data entry & analysis creation  
• Data processing & organization  
• Visualization information in reports

2. Power BI and SQL

•  Databases with SQL
• Storing Information in Databases

Advanced level:
1,2 and beyond:
3. R Language

• R Studio
• Data Types
• Basic operators
• apply command
• Debug and Debug
• Code Development

4. Statistics in R

• Descriptive Statistics with R
• Clustering
• Regression
• Advanced Graphics
• Construction of graphs
   

For specialization: Theoretical Approach

1,2 and beyond: 

5. Business Statistics and Statistical Analysis 

• Probability, Normal Distribution and Hypothesis Testing 
• Computing tools
• Regression
• Predictions

6. Web Analytics

• Key Performance Indicators of Web Analytics 
• Quantified Web Analytics Techniques
• Web Testing

For specialization: R and Knime

1,2 and beyond:

7. R language and KNIME

• Descriptive statistics 
• Dimension reduction
•  Feature selection
• Clustering
• Regression

8. Presentation of results 

• Results presentation techniques
• Storytelling with data

For specialization: Python

1,2 and beyond:

9. Basic concepts of Python

• Python Programming Language
• Data science with Python

10. Data Science with Python

• Statistics and Probability
• NumPy
• Pandas
• Visualization with Matplotlib

11. Python & Machine Learning

• Artificial Intelligence, Machine Learning, Deep Learning
• Machine learning algorithms
• Data science and Machine Learning

Examination methodology

Multiple choice theory exam.

Certification Requirements

At least Compulsory education and technical training

scope

The TÜV HELLAS Programming specialist certification scheme is for workers working in the field of IT and computer communication. In particular, such an employee usually works in: 

• Telecommunications carriers 
• Computing centers 
• Public services 
• Companies manufacturing network equipment and computer systems, websites, databases, software and IT applications.
• Businesses that sell IT and Telecommunications products and services
• Research offices that design and/or maintain IT networks and systems
• Businesses that serve their own operational needs.
• Educational Organizations and Institutions 
• Tourist facilities

Knowledge framework (syllabus)

Introduction to Algorithmic 

• Input Output
• Constants
• Variables  
• Operators and Expressions
• Flow Control (IF/ELSE, WHILE)
• Repetition (FOR)

Programming Language Tools

• Types of Software IDEs
• Types of Code Translation Tools
• Types of Code Debugging Tools
• Different Categories of IDEs

Implementing Applications in Programming Environments

• Software Life Models
• Development Principles

            o ALGORITHM
            o FLOW CHARTING
            o HIGH-LEVEL CODING
            o INPUT PREPARATION
            o TRANSLATION

• Programming Practices
• Program Design
• Structured Programming

Web Development (HTML, CSS, Javascript)

• Introduction to HTML5
• Html5 elements (elements)
• Html Formatting
• Introduction - What is CSS
• Syntax, Classes, Selectors
• Introduction - What is JavaScript
• JavaScript Events

Object Oriented Programming 

• Introduction to C Programming Language
• Variable Types in C
• Control, Iteration and Nested Structures
• Functions 

Data Security and Protection

• Data Security
• Personal Data
• Information Systems Security
• Authentication & Encryption
• Application, System & Data Security

For C# expertise all above core modules and additional 
C# Knowledge

For JAVA specialization all the above basic modules and additional 
JAVA Knowledge

For PYTHON expertise all the above core modules and additional 
PYTHON Knowledge

Examination methodology

Multiple choice theory exam.

Certification Requirements

At least Compulsory education and technical training

scope

 The TÜV HELLAS Image Processing Officer by Digital Programs scheme concerns a specialized officer who undertakes the processing of digital moving images using appropriate digital image processing tools. Among other things, this position includes the combined use of digital image processing programs and tools, 
as well as the use of appropriate image and video-graphics processing and recomposition techniques.

Knowledge framework (syllabus)

Adobe Premiere

• Basic Editing
• Enabling Technologies 
• Audio Editing - Sensor Networks
• Color Editing
• Still Image

Examination methodology

Multiple choice theory exam.

Certification Requirements

At least Compulsory education and technical training

scope

The TÜV HELLAS Security Systems Technician scheme concerns a specialized professional who undertakes the installation and programming of fire safety, fire detection and extinguishing, video surveillance and alarm systems. As part of his work duties, among other things, he undertakes the maintenance of security systems and facilities. In addition, he is familiar with basic legal knowledge to consider the legal restrictions arising from the installation of security systems.

Knowledge framework (syllabus)

Fire Safety, Fire Detection, Fire Fighting

• Fire Prevention and Fires 
• Fire Protection and Buildings
• Fire Detection Systems

Alarm, Security, Access and Video Surveillance Systems

• Operation of an electronic security system
• Programming of Alarm Panels
• Electronic Surveillance Systems
• Security Systems, Programming
• Programming of Access Control Systems
• Personal Data Laws of the APDPHX

Examination methodology

Multiple choice theory exam.

Certification Requirements

At least Compulsory education and technical training

scope

The TÜV HELLAS IoT and Machine Learning Specialist scheme concerns a specialized professional who develops applications based on the architecture of the Internet of Things (Internet of Things) and machine learning (Machine Learning). These applications improve existing technologies while helping shape new innovations. Among other things, the Internet of Things and Machine Learning Specialist uses the appropriate tools and techniques, while at the same time directing the resources required for the development of IoT applications.

Knowledge framework (syllabus)

Architecture of the Internet of Things

• Digital Transformation
• Technologies of the 4th Industrial Revolution
• Enabling Technologies 
• Self-Organized Networks "Adhoc networks" 
• Sensor Networks "Sensor Networks"

Python- Machine learning and IOT Applications

• Machine Learning & Deep Learning 
• Basic Python Applications 
• Libraries (Tensorflow & Keras) 
• Applications with Machine Learning Algorithms

Examination methodology

Multiple choice theory exam.

Certification Requirements

At least Compulsory education and technical training

scope

The TÜV HELLAS Cybersecurity & Electronic Payments Specialist (TÜV NORD) scheme refers to professionals who use their expertise and training to ensure that an organization's sensitive data remains secure from both internal and external threats, including cybercrime and of unauthorized use.

Graduation

 There are two levels of certification: Basic and Advanced. The basic level mainly concerns the knowledge background that someone must have for this specialization and is introductory, while the advanced level refers to the skills that the professional must demonstrate if he has the corresponding experience.

Knowledge framework (syllabus)

Security - Privacy 

• Database Security
• Software
• Security Network
• Security Cloud
• Security Operating System Security 

Risk Analysis & Management

• Digital Forensics 
• Incident Management 
• Malware
• Risk Management 
• Vulnerabilities - Exploitation

Cryptography

• Cryptographic Skills 
• Authentication
• Access Control

Examination methodology

Multiple choice theory exam.

Certification Requirements

At least Compulsory education and technical training

scope

The scheme is for a specialized professional dealing with a system of collecting, managing, designing and analyzing information related to life cycle, recyclability, environmental impact and ways in which human actions can be reduced for sustainable development and saving resources. In this context, this professional can perform tasks assisting environmental engineers and green technology developers.

Knowledge framework (syllabus)

Green Energy and Green ICT management.

•  Knowledge of basic Green Energy & Green ICT principles.
•  Sustainability of green computing systems (Green ICT).
•  Benefits of using Green ICT practices.
•  Green ICT management perspectives.
•  Barriers to managing  Green ICT practices. 

Green Software.

•  Green ICT software approach methodology. 
•  Green ICT products and software.
•  Analysis of Green ICT results. 
•  Green ICT materials (hardware).

Impact of ICT.

•  Impact on the environment.
•  Impact on education.
•  Green ICT footprint.

ICT planning.

•  Carbon measurements.
•  Knowledge of measured data.
•  Methods of measurement.
•  Data efficiency check.
•  Suggested solutions.
•  Management of realistic situations.

Uses of ICT.

•  ICT Hardware – Energy.
•  ICT Hardware – Materials.
•  Smart Energy Solutions.
•  ICT-Software – Energy.
•  Smart Resource Management.
•  Smart buildings and cities.

ICT modeling methodology.

•  General modeling principles.
•  ICT model description.
•  External variables and model parameters.
•  Model validation.
•  Simulation results.
   

Examination methodology

Multiple choice theory exam.

Certification Requirements

At least Compulsory education and technical training

scope

The TÜV HELLAS Information Systems Security Technician scheme concerns employees who are employed in the installation, management and correct handling of all solutions related to the security of information systems and especially the security of networks for any organization

There are two certification levels: Basic and Advanced. The basic level mainly concerns the knowledge background that someone must have in the specialty and is introductory, while the advanced level concerns the skills that the professional must demonstrate if he has relevant experience

Knowledge framework (syllabus)

IT security issues

•  Strengthening physical security (Physical Security)
• Security policies
• Defining Fault Tolerance
• Incident Response
• Disaster Recovery
• Network Vulnerability Assessment

Network Basics

• Network theory
• Network protocols
• Analysis of protocols
• Network Troubleshooting

Security policy

• Network Security
• Security Threats
• Intrusion Detection & Prevention Systems (IDS & IPS)
• Configuration & optimization of devices and security applications (Routers, Firewalls , VPNS)
• Wireless Network Security

Security of applications, systems, data

• Ensuring operation and updating operating systems of Linux / Windows user & server versions ( Security Patches & Updates)
• Log Analysis
• Application Security
• Web Security
• Email Security

Authentication and encryption

• Authentication procedures and methods
• Basic cryptography concepts

Data protection

• Data Security
• Personal data
• Emerging IT technologies and digital security
• Information security standards and systems 

Examination methodology

The assessment includes theoretical and practical certification exams depending on specialization and level.

Certification Requirements

At least Compulsory education and technical training

scope

The TÜV HELLAS Cybersecurity Officer scheme concerns employees who are employed in the installation, management and correct handling of all solutions related to the security of information systems and especially the security of networks for any organization

Knowledge framework (syllabus)

• Cyber ​​security
• Types of cyber attacks  
• Assessing the current state of cyberspace
• Strengthening physical security
• Social Engineering
• Small business security       
• Cybersecurity and large enterprises/organizations
• Detection of security breaches
• Backups
• Knowledge and training in cyber security
• Data Security

Organizational security

Examination methodology

Theoretical examination

Certification Requirements

At least Compulsory education and technical training

scope

The Information and Data Literacy – DigComp Certified User scheme is about users able to use search strategies, update information and content in the digital environment, locate different types of websites, assess the reliability of data sources and organize digital content in a structured environment.

The Information and Data Literacy – DigComp Certified User course is offered as a whole, and can also be subdivided into three sub-courses and three levels:

Knowledge framework (syllabus)

1. BROWSING, SEARCHING AND FILTERING DATA, INFORMATION AND DIGITAL CONTENT

• Online content in search results, advertising and sale of user data
• Billing or subscription to a service and factors affecting social media activity streams (geolocation, device, local laws, trends of other users)
• X say algorithms in search engines, social media and content platforms (personalization)

2. EVALUATION OF DATA, INFORMATION AND DIGITAL CONTENT

• Misinformation, deception and misrepresentation through fake news and deep fakes
• Locating the source and verifying a piece of information or news
• Use of Websites and Commercial, Political or Other Content Parameters

3. DATA, INFORMATION AND DIGITAL CONTENT MANAGEMENT

• Data collection, retrieval, monitoring and processing - Data digitization and hardware
• Digital technologies and applications sensors (e.g. face tracking from cameras, virtual assistants, wearable technologies, mobile phones, smart devices) and AI systems

Examination methodology

Theoretical examination

Certification Requirements

At least Compulsory education and technical training

scope

The Communication and Collaboration – DigComp Certified User scheme concerns users who are proficient in the use of digital tools and technologies in collaborative processes (social networks, online conferencing, online discussion, etc.), in the collective creation of appropriate data and resources, as well as in the ability to use public and private digital services and managing a digital identity.

The Communication and Collaboration – DigComp Certified User scheme is offered as a whole, and can also be subdivided into six sub-schemes and three levels:

Candidates who have been certified in one of the sub-forms can apply for another by participating in additional exams.

Knowledge framework (syllabus)

Examination methodology

Theoretical examination

Certification Requirements

At least Compulsory education and technical training

scope

1. The Create Digital Content – ​​DigComp Certified User scheme is about users able to understand the validity of copyright laws and the legal aspects of different types of licenses, create and edit digital content in various formats (social networks, messages, etc.) and modify , improve and integrate information into an existing body of knowledge.
2. The Digital Content Creation – DigComp Certified User TÜV HELLAS scheme is offered as a whole, and can also be subdivided into four sub-schemes and three levels:

Candidates who have been certified in one of the sub-forms can apply for another by participating in additional exams.

Knowledge framework (syllabus)

Organizational security

Examination methodology

Theoretical examination

Certification Requirements

At least Compulsory education and technical training

scope

1. The Security – DigComp Certified User scheme concerns users capable of limiting risks and taking security measures to protect personal data in different contexts (social networks, email, etc.), as well as recognizing the environmental impacts of digital technologies.
2. The Safety – DigComp Certified User scheme is offered as a whole, and can also be subdivided into four sub-schemes and three levels:

Candidates who have been certified in one of the sub-forms can apply for another by participating in additional exams.

Knowledge framework (syllabus)

Examination methodology

Theoretical examination

Certification Requirements

At least Compulsory education and technical training

scope

1. The Problem Solving – DigComp Certified User scheme is for users capable of identifying and resolving technical problems when operating devices in digital environments, as well as using technology monitoring tools to improve and develop lifelong digital skills.
2. The Problem Solving – DigComp Certified User TÜV HELLAS scheme is offered as a whole, and can also be subdivided into four sub-schemes and three levels:

Candidates who have been certified in one of the sub-forms can apply for another by participating in additional exams.

Knowledge framework (syllabus)

Examination methodology

Theoretical examination

Certification Requirements

At least Compulsory education and technical training

scope

The Big Data Analyst  format refers to a specialized professional engaged in the analysis and interpretation of large volumes of data (Big Data) to provide valuable suggestions and information to businesses and organizations.

There are two levels of certification. One is " Data & Big Data Analyst " and the other is "Big Data Analysis Technician".

Knowledge framework (syllabus)  Data & Big Data Analyst

• Mathematics and statistics
• Programming
• Introduction to Data Science and Big Data
• Collection and storage of data
• Data manipulation and analysis
• Big data technologies
• Data Analysis and Machine Learning
• Data ethics and privacy
• Data visualization and reporting

Knowledge framework (syllabus)  of Big Data Analysis Technician

• Introduction to big data
• Big data management
• Challenges and Ethical Issues
• Big data processing tools
• Cloud computing
• Introduction to statistical analysis
• Measures of position and dispersion
• Data preparation
• Summary of data
• Data visualization
• Introduction to machine learning
• Linear / logistic regression
• Grouping / sorting
• Price prediction / anomaly detection
• Decision Trees and Artificial Neural Networks
• Network / Graph Analysis
• Other machine learning issues
• Big data in healthcare
• Big data in industry / energy sector

Examination methodology

Theoretical examination

Certification Requirements

At least Compulsory education and technical training

scope

The Advanced Digital Applications Specialist (Artificial Intelligence AI, Virtual Reality VR, Augmented Reality AR, User Experience UX Designer) scheme is for a specialized professional who deals with advanced digital applications that integrate multiple technologies, for an integrated user experience.

Knowledge framework (syllabus)

• Applications of digital technology in tourism businesses
• Internet of Things (IoT) – A new reality in the operation of tourism businesses
• Artificial Intelligence (Artificial Intelligence AI) and tourism
• Creating Virtual Reality (VR) experiences
• Creating Augmented Reality AR Experiences
• User Experience UX Designer - Their Role in Tourism Businesses

Examination methodology

Theoretical examination

Certification Requirements

At least Compulsory education and technical training

scope

The Mobile Developer-Object Oriented Programming scheme refers to a specialized professional involved in the design, development and maintenance of web-based applications.

Knowledge framework (syllabus)

• Programming mobile devices in an Android environment 

• Introduction to object oriented programming

• Using Python or JAVA language 

• Data structures 

• lists
• stacks
• paintings
• trees

Examination methodology

Theoretical examination

Certification Requirements

At least Compulsory education and technical training

scope

The Internet Application Programming Specialist scheme refers to a specialized professional involved in the design, development and maintenance of applications that run on the internet.

Knowledge framework (syllabus)

• Fundamentals of Internet Application Design 

• Introduction to backened software development languages  
  • Java
  • Scala
  • Kotlin
  • GoLang
  • Python
  • C++
  • Rust
  • C#
  • Nodej
  • PHP
  • Solidity
  • Ruby

• Introduction to Front-End Software Development Languages

• Vanilla JavaScript
  • Typescript
  • React
  • React Native
  • Flutter
  • Angular
  • View.js

Examination methodology

Theoretical examination

Certification Requirements

At least Compulsory education and technical training

scope

The Cloud Computing Specialist scheme concerns a specialized professional who deals with the development, management and efficient operation of cloud computing systems.

Knowledge framework (syllabus)

Α. Cloud computing:

•  Different types of clouds
•  Service delivery models
•  Pricing methods
•  Main categories of services
•  Architectures and usage scenarios
•  Practical aspects of using the services offered
•  Operating principles of the Internet of Things (IoT)
•  Use of development and management tools B. Microsoft Azure
•  Cloud basic partitioning principles 
• Microsoft Azure Administrator
•  Introduction to Azure Fundamentals: Description of Azure Core Services, Concepts, Cost Management and Service Level Agreements
•  Microsoft Azure Fundamentals: core solutions, management tools, governance, privacy, compliance, general security/network security, and identity management in Azure C. AWS
•  AWS Cloud basic partitioning principles (Partitioning)
•  Core solutions, management tools, governance, privacy, compliance, general security/network security and identity management

Examination methodology

Theoretical examination

Certification Requirements

At least Compulsory education and technical training

scope

The Blockchain Technology Specialist scheme is for a specialized professional involved in the application, development and management of blockchain technology.

Knowledge framework (syllabus)

• Blockchain basics and need for blockchain
• Types of chains and known examples
• Decentralization
• Cryptography and technical issues
• Consensus mechanisms and chain examples (L1 Ethereum, L2 Polygon)
• Explaining how Bitcoin works and e-wallets
• Cryptocurrencies and the digital economy
• Industry Applications and Challenges (Public Sector, Gaming, Health, Al-Federated Learning)
• Metaverse, IoT and digital twins
• Financial and legal issues with cryptocurrencies
• Limitations of technology

Examination methodology

Theoretical examination

Certification Requirements

At least Compulsory education and technical training

scope

The TÜV HELLAS Computer and Network Technician or Network Administrator scheme refers to workers who are involved in installation, adjustment, control, correct operation, detection and repair of damage or malfunctions of PC systems, and in communications and network work, upgrading and maintenance of computer & network hardware and software devices

There are two certification levels: Basic and Advanced. The basic level mainly concerns the knowledge background that someone must have in the specialty and is introductory, while the advanced level concerns the abilities that the professional must demonstrate if he has relevant experience. In the case of the advanced only, it will be explicitly stated on the certificate.

Knowledge framework (syllabus)  Computer & Network Technician

Principles of Information Technology and Networks

• Knowledge of the basic concepts of IT, the internal structure, organization and operation of the computer & networks. Ways of storing and moving information within the computer and the network.
• The structure, role, categories and characteristics of the computer operating system
• The structure and functions of a computer network
• Understanding and identifying databases
• Computer peripherals
• Network units
• Compilation and interpretation of information from primary sources in Greek or foreign language technical IT literature, regulations and specifications, both regarding the basic computer systems and their components - parts.

Drawings - Specifications - Connections

• Documenting technical characteristics, specifications and wiring for local area networks, workstation computers and networks
• Technical specifications for upgrading and maintenance
• Knowledge of installing, configuring, managing, maintaining & troubleshooting a medium sized network with routers & switches

Technology - Standards - Connectivity

• Fixed computer technology ( hardware ) - Processors, motherboard, graphics card, power supply, memories, optical media, box etc.
• Laptop technology and wiring
• Identification of technology and applicable standards
• Identification of linkages and methods of intervention

Assembling/Disassembling PC – Connections

• Categories, properties and applications of hardware devices and peripherals.
• Knowledge of repair, restoration, corrective maintenance, installation and improvement of devices, system instruments and peripheral devices

• Computer and Network Security

• Ways to prevent and preserve records. Sources of risks and ways to deal with them. Viruses, firewall , user rights, backup , cleanup, General concepts of communications & networks, Network Technologies and Techniques, Classification of networks, Interface devices, IP networks , Addressing in IP networks , Subnetting, Internet - Intranet - Extranet
• IT Security, Authentication & Encryption, Application, System & Data Security

Knowledge framework (syllabus)   Network Administrator

Basic IT and Networking Concepts

• Knowledge of the basic concepts of IT, the internal structure, organization and operation of the computer & networks. Ways of storing and moving information within the computer and the network.
• Knowledge of basic computer networking principles
• The structure, role, categories and characteristics of the computer operating system
• The structure and functions of a computer network
• General network concepts
• Computer peripherals
• Network units
• Compilation and interpretation of information from primary sources in Greek or foreign language technical IT literature, regulations and specifications, both regarding the basic computer systems and their components - parts.

Material – Assembly – Maintenance

• Fixed computer technology ( hardware ) - Processors, motherboard, graphics card, power supply, memories, optical media, box etc.
• Identification of technology and applicable standards
• Technical specifications for upgrading and maintenance
• Knowledge of management and maintenance of a local area network ( LAN )
• Identification of linkages and methods of intervention
• Knowledge of repair, restoration, corrective maintenance, installation and improvement of devices, system instruments and peripheral devices.
• Categories, properties and applications of hardware devices and peripherals.

Network Technologies and Techniques

• Classification of networks
• Knowledge of the protocols at the different network layers (transport layer, access layer, etc.)
• IP Networks , Addressing in IP Networks , Subnetting
• Network Devices

Technological developments of networks

• Transmission Systems and Fiber Optic Networks
• New Generation Wireless Access Networks
• Internet - Intranet – Extranet

Application, System & Data Security

• Ways to prevent and preserve records. Sources of risks and ways to deal with them. Viruses, firewall , user rights, backup , cleanup, etc.
• Authentication & encryption
• Encryption algorithms
• Security of information systems

Examination methodology

Theoretical exam and Practical exam

Certification Requirements

At least Compulsory education
 

scope

The TÜV HELLAS Software Application Technician scheme concerns employees who work on the design, development, customization, configuration, installation, upgrading, maintenance and repair of IT applications

Specializations

There are two certification levels: Basic and Advanced. The basic level mainly concerns the knowledge background that someone must have in the specialty and is introductory, while the advanced level concerns the abilities that the professional must demonstrate if he has relevant experience. In the case of the advanced only, it will be explicitly stated on the certificate.

Knowledge framework (syllabus)

Basic IT Topics

• Types of software
• Operating Systems
• Graphic environment
• Common SHELL commands
• Application categories
• Office applications
• Cloud application

Copyright-Licenses

• Copyright
• Licenses
• Free software

Programming Environments

• Problem and computer
• Software life cycle
• Production and improvement models
• Application development environments
• Languages ​​and tool

Implementation of applications in programming environments

• Software life models
• Principles of development
• ALGORITHM
• flow chart
• HIGH LEVEL CODING
• ENTRY PREPARATION
• TRANSLATION
• Programming practices
• Program design
• Structured Programming

Algorithmic Language

• Entrance exit
• Fixed
• Variables 
• Actors and performances
• Entry
• Flow control (IF/ELSE, WHILE)
• Repeat (FOR)
• Tables/records
• Linear search

Installing Applications

• Install/Uninstall
• Setup customization
• update
• Upgrade
• Network facilities

Data protection

• Data Security
• Personal data
• Information Systems Security
• Authentication & Encryption
• Application, System & Data Security

Programming Languages ​​( VB , Java , C , Python )

• Visual Basic
• JAVA
• "C" programming language
• Python

Examination methodology

Theoretical exam and Practical exam

Certification Requirements

At least Compulsory education
 

scope

The scheme Web and application design specialist or Web application programming specialist (HTML, CSS, Javascript), TÜV HELLAS concerns employees who deal with web application design and programming tasks as well as web page design based on the respective software packages.

 Specializations

There are two certification levels: Basic and Advanced. The basic level mainly concerns the knowledge background that someone must have in the specialty and is introductory, while the advanced level concerns the skills that the professional must demonstrate if he has relevant experience

The certification scheme "web and application design specialist or web application programming specialist (HTML, CSS, Javascript) Basic includes the following specializations:

• Web Design
• Front End Developer
• Mobile Application Specialist
• Joomla  
• Expert

• In the case of the advanced level only, it will be explicitly stated on the certificate

Knowledge framework (syllabus)

Examination methodology

Theoretical exam and Practical exam

Certification Requirements

At least Compulsory education
 

scope

The TÜV HELLAS Database Programmer or Administrator scheme is for employees involved in performing database analysis and design tasks, exporting, importing and updating data

 Specializations

There are two certification levels: Basic and Advanced. The basic level mainly concerns the knowledge background that someone must have in the specialty and is introductory, while the advanced level concerns the skills that the professional must demonstrate if he has relevant experience. In the case of the advanced only, it will be explicitly stated on the certificate.

Knowledge framework (syllabus)  Database Developer

Knowledge framework (syllabus)   Database Administrator

Examination methodology

Theoretical exam and Practical exam

Certification Requirements

At least Compulsory education
 

scope

The TÜV HELLAS Information Systems Security Technician scheme concerns employees who are employed in the installation, management and correct handling of all solutions related to the security of information systems and especially the security of networks for any organization

Specializations

There are two certification levels: Basic and Advanced. The basic level mainly concerns the knowledge background that someone must have in the specialty and is introductory, while the advanced level concerns the abilities that the professional must demonstrate if he has relevant experience. In the case of the advanced only, it will be explicitly stated on the certificate.

Knowledge framework (syllabus)

Examination methodology

Theoretical exam and Practical exam

Certification Requirements

At least Compulsory education
 

scope

The TÜV HELLAS IT Systems Analyst scheme is for employees who deal with the analysis, design, development and implementation of new IT systems or modifications of existing ones to meet new processes and requirements as well as their control and continuous improvement

Specializations

There are two certification levels: Basic and Advanced. The basic level mainly concerns the knowledge background that someone must have in the specialty and is introductory, while the advanced level concerns the abilities that the professional must demonstrate if he has relevant experience. In the case of the advanced only, it will be explicitly stated on the certificate.

Knowledge framework (syllabus)

Examination methodology

Theoretical exam and Practical exam

Certification Requirements

At least Compulsory education
 

scope

The TÜV HELLAS IT Systems Administrator scheme is for workers involved in tasks related to the installation, configuration, use and updating of software applications, hardware and PC networks as well as user support.

 Specializations

There are two certification levels: Basic and Advanced. The basic level mainly concerns the knowledge background that someone must have in the specialty and is introductory, while the advanced level concerns the skills that the professional must demonstrate if he has relevant experience

The "Basic IT Systems Administrator" certification scheme also includes the following specializations:

• Hospital Information Systems Technician
• Technician in Telemedicine and Health Services

Knowledge framework (syllabus)  IT Systems Administrator

Examination methodology

Theoretical exam and Practical exam

Certification Requirements

At least Compulsory education
 

scope

The TÜV HELLAS Open Software Developer certification scheme concerns employees who are involved in the creation and modification of open source code to meet the needs of each user as well as its distribution

Specializations

There are two certification levels: Basic and Advanced. The basic level mainly concerns the knowledge background that someone must have in the specialty and is introductory, while the advanced level concerns the skills that the professional must demonstrate if he has relevant experience

The "Open Software Developer Basic" certification scheme also includes the following specialization:

• Android Developer

In the case of the advanced only, it will be explicitly stated on the certificate.

Knowledge framework (syllabus)

Examination methodology

Theoretical exam and Practical exam

Certification Requirements

At least Compulsory education