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Quality management system

ISO 9001 – Quality management systems certification

Conformity Mark ISO 9001

What is ISO 9001?

ISO 9001 is the international standard that defines the criteria for a quality management system (QMS). ISO 9001 focuses on performance, risk-based thinking and customer satisfaction. More than one million companies in over 170 countries have already achieved ISO 9001 certification. The standard provides a structured framework that helps organizations consistently meet customer and regulatory requirements.

Whether you are a small business or a multinational enterprise, ISO 9001 certification supports you in improving internal processes, increasing efficiency, and reducing operational risks. For many industries, ISO 9001 is a key requirement for supplier approval and public or private tenders. It strengthens your reputation, both locally and internationally.

As part of the TÜV NORD GROUP, we combine local presence with global expertise. Our auditors guide you through the certification process, from initial assessment to successful issuance of your ISO 9001 certificate. We provide personalized support and industry-specific insights to ensure that your QMS meets the highest standards and delivers real value to your business.

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What are the benefits of ISO 9001 certification?

An ISO 9001 certified company demonstrates its commitment to quality and continuous improvement. Certification shows your customers and partners that you operate a reliable system, capable of delivering consistent results and high-quality services or products.

Benefits include:

  • Improved internal communication and accountability
  • Better risk and quality control
  • Enhanced customer satisfaction
  • Increased access to business opportunities where ISO 9001 is a formal requirement

Climate change considerations to management system standards

On February 2024, the International Accreditation Forum (IAF) and the International Organization for Standardization (ISO) IAF published a joint communiqué to highlight the addition of climate change considerations to a number of existing ISO management system standards (MSS).

Clauses 4.1 and 4.2 of the MSS are affected. This is to ensure that climate change issues are considered by the organization in the context of the effectiveness of the management system in addition to all other aspects.

The audit process for ISO 9001 certification

1

01

Inquiry, proposal development & process overview

2

02

Commissioning & customized planning

3

03

Audit phase: Organizational insight & certification readiness

4

04

Recognizing improvement opportunities

5

05

Review and certificate preparation

6

06

Official TÜV certification

7

07

Ongoing system optimization and competitive growth

Frequently asked questions

FAQs on ISO 9001 certification

ISO 9001 is suitable for all organizations, regardless of size, sector or location. It is widely used across manufacturing, services, technology, healthcare, logistics and many other industries. Any organization aiming to enhance quality, reduce waste and strengthen its reputation will benefit from ISO 9001 certification.

The updated version of ISO 9001 is expected to be released by the end of 2026. The revision will address emerging global challenges and further alignment with other ISO management system standards.

To become ISO 9001 certified, your organization must implement a quality management system that meets the requirements of the ISO 9001:2015 standard. A recognized certification body like TÜV NORD will then conduct an audit to verify compliance and issue the certificate.

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