Confidentiality Policy
Confidentiality Policy
TUV USA personnel are exposed to a significant amount of proprietary information regarding supplier products, facilities, organization, and procedures in the conduct of certification programs. Ensuring that this information is kept confidential is a major concern to TUV USA. Measures to preserve confidentiality are implemented in informing personnel and in the administrative and procedural structures of the certification systems. The following measures are implemented:
- The employment agreement signed by each employee contains a declaration of confidentiality of third party and company information. Contracted certification personnel sign an agreement which includes confidentiality.
- Confidentiality is emphasized in formal auditor training.
- Confidential treatment of supplier processes and procedures is discussed with supplier management in the opening meeting.
- Commitment to confidentiality is documented in the contract package.
- The audit plan for the supplier audit is to contain a confidentiality statement.
- Supplier documents submitted to and retained by TUV USA shall be safeguarded in storage.
- TUV USA’s working documents containing information proprietary to the supplier shall be handled with discretion and appropriately stored.
- Records pertaining to supplier certification programs are safeguarded for at least 5 years during which access by TUV USA personnel is restricted.
- Special arrangements regarding confidentiality may be submitted by the supplier.
- All levels of personnel and committees are included in arrangements to assure confidentiality.
- Confidentiality Agreement may be submitted to supplier upon request.
- Auditors agree to sign confidentiality agreements required by suppliers.
P010 V 1.3
