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ISO 9001:2008 Quality management System

Documented Performance Capability

The standard defines the requirements related to supply of products to meet customer as well regulatory requirements applicable. The standard also specifies framework to assess the customer perception  and the continual improvements.

Overview

The ISO 9001:2008 certification is an international standard that defines good management practices. The certification aims at providing a global standard that spells out quality and trust. To meet the requirements for the ISO 9001:2008 certification, an organisation should demonstrate its ability to consistently provide products that meet applicable regulatory requirements and continue to meet changing expectations of customers.

ISO 9001:2008 certification

The purpose of ISO 9001:2008 is to facilitate international trade by providing a single standard that is recognized and respected globally. It is a generic standard and is applicable to organizations in all areas of work. Some of the areas are manufacturing, processing, servicing, printing, forestry, electronics, steel, computing, legal services, financial services, accounting, trucking, banking, retailing, and so on.
Manufacturing, commercial and service organizations can reap many benefits from quality system certification. Quality Management systems optimize production processes, increase efficiency and reduce costs. The ISO 9001 certificate indicates the organization’s adherence to quality management practices and minimizes the potential risk to customers. These good practices are compiled into a set of standardized requirements for a quality management system for your organisation.
ISO 9001:2008 is important because of its international acceptance. It is recognized in more than 120 countries and is the logical choice for any organisation involved in international business or committed to quality.
Quality management provides framework which assures   products and services satisfy the customer's quality requirements and comply with all the regulations applicable to those products or services.

Benefits

A well designed and implemented quality management system, based on ISO 9001:2008 can provide organizations with the following benefits:

  • Framework for Improvements
  • Improves product reliability 
  • Better process control and flow 
  • Better documentation of the processes
  • Greater employee quality awareness 
  • Better understanding of customer expectations

 

Certification process

The certification process is a multiple-step process. The certification cycle is described briefly:

  • Application for certification from client
  • Offer from TUV India
  • Offer acceptance from client and order confirmation by TUV India
  • Pre audit (optional)
  • Certification audit - (Stage 1 + Stage 2)
  • Issue of certificate on successful completion of certification audit
  • Surveillance audits at defined interval
  • Recertification audit after 3 years

 

Update expected for 2015

The current version of the Standard was issued in 2008. However, an amended version is expected for 2015, which will take account of the increasing complexity of the environment within which organisations have to work and also focus more strongly on the special features and needs of service providers. It can also be assumed that a new High Level Structure will create greater harmony between ISO 9001 and other management system standards. A further aspect will be that the responsibility and autonomy of organisations will be much more strongly emphasised; the same applies to the importance of the process approach and handling of risks. What will not change: ISO 9001 will continue to be the only non sector specific certification standard for quality management systems and will still maintain its most important quality objectives following amendment, such as customer satisfaction and generation of compliant products and services.

TUV India's services

Our team will work with your organisation to facilitate the process of achieving this recommended certification. TUV India's audits certify your organisation as being committed to continual improvement and customer satisfaction. Our audits ensure your organization’s fulfillment of statutory and regulatory product requirements and the presence of efficient management information systems and review.


http://www.tuv-nord.com/hi/iso-9001-729.htm
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Contact

TUV India Pvt Ltd
801, Raheja Plaza- I, L.B.S Marg, Ghatkopar (W)
Mumbai Maharashtra 400 089

Mr Shrikant Kulkarni
Associate Vice President- Management Systems Certification

+91 22 66477025 kulkarnituv-nord.com

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