TÜV NORD
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Guidelines

     
Corporate philosophy
TÜV NORD Group is an independent association of forward-looking technical service providers operating nationally and internationally.
TÜV NORD Group possesses a high level of professional expertise which it employs independently and impartially to the benefit of its clients.
TÜV NORD Group is actively involved in technical development and acts as a guarantor of quality, safety and reliability in the application of technology, including new technologies .
TÜV NORD Group works to protect people, the environment and property from dangers arising out of the manufacture, installation and operation of technical equipment and facilities.
TÜV NORD Group is aware of its social responsibility, and therefore considers itself to bear a particular obligation to further the common good.

Management and Personnel
The success and further evolution of our business are dependent upon competent and dedicated staff with a commitment to high performance.
We require and promote staff who are innovative and interdisciplinary in their thinking and display entrepreneurial initiative in their actions, who constantly subject their own professional expertise to critical scrutiny, and who analyse their work processes and suggest improvements that will promote the further development of our business.
In view of the high level of professional competence that we require of our staff, we offer them individually targeted and intensive in-service training.
Our style of management is based on leadership, open communication, co-operation, credibility and mutual respect.

Customer orientation
We seek to understand our customers' concerns and to benefit them with professional services that precisely meet their needs.
It is our aim to turn customers into long-term business partners on the basis of trust, impartiality and mutual respect.

Expertise and innovation
We seek to exploit our abilities to the full by offering a broad range of competitive products and services.
We seek to develop new products and services through innovation and thereby create growth, employment and new jobs.

Inter-departmental co-operation
Our strength is the broad range of interdisciplinary services that we offer, under one roof.
We present ourselves to customers and business partners as a unified organisation under the umbrella of TÜV NORD Group.
The different departments within TÜV NORD Group work together even-handedly for the benefit of the organisation as a whole.
Every employee has a duty to acquire new  customers for TÜV NORD Group and to disseminate information within the group.

 

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