ISO 9001:2000
Systematic processes and planable quality
Introducing an integrated quality management system and developing it further is a challenge for any company. The ISO 9001:2000 forms a basis for this: It stands for systematic process flows and plannable quality. In doing so, it is oriented towards practical experience and customers, and places the emphasis more strongly than previously on processes within organisations.
The ISO 90003 is concerned with the special requirements of ISO 9001:2000 when creating software. The goal is to work more efficiently through more efficient processes and to lower the risks as regards the development and introduction of software. Companies that organize their processes in accordance with ISO 9001:2000 also strengthen their competitive position, because their quality is tested and confirmed impartially.
Our services in detail:
- Analysis of existing processes for development and operation of IT systems
- Configuration of a company-wide process model
- Design and introduction of quality management processes
- Integration of ISO 9001:2000 in other guidelines such as CMMI, SPICE and ITIL
- Conversion of ISO 90003 for software development
- Evaluation and audit
Our method of operation:
- Determination of scope
- Definition of quality objectives and quality policy
- Documentation of existing processes and supplement to a complete process model
- Specification of criteria for evaluating customer satisfaction and quality
- Introduction of process instructions and training
- Introduction of processes for continuous improvement
